MOD Pizza — Restaurant in Oak Creek

DO NOT EAT HERE!! I have been to this location several times, but after what I’ve witnessed and experienced, I will never return.

On one visit, I saw an employee making pizza dough who scratched himself inappropriately and then continued handling food without washing his hands. Disgusted, I asked for help and was approached by another worker named Travis. Instead of apologizing, he came toward me disrespectfully and started ranting about the management even bringing up that the manager is transgender, which was completely unprofessional and irrelevant.

What shocked me even more was that I had seen this same employee outside the restaurant smoking pot with a coworker right before coming back in to work. That’s not only unprofessional but raises serious health and safety concerns.

Worse, during our interaction he also referred to another worker using the slur “retard.” That worker happens to be my friend, who has special needs and had actually recommended this place to me. Hearing an employee speak about him like that was beyond offensive and unacceptable.

Despite these issues, I once gave the restaurant another chance and ordered online. The pizza arrived undercooked with a hair and even a small fruit fly baked into the dough.

Between the disgusting food handling, staff under the influence, the lack of professionalism, and the disrespect toward both staff and customers, this restaurant is a health and management disaster. I strongly warn anyone considering eating here to...

I avoided posting a new review because I have always liked MODs but an experience on 8/25/22 has left a bad taste in my mouth and the company doesn't seem to care. I contacted the store because I thought they should address the issues. They never responded! We arrived at MODs at about 9:20. There was one person at the counter finishing ordering 1 pizza and starting the 2nd pizza. The person behind the counter finished that order put the pizzas in the oven and walked away from the counter. A few minutes later he returned, asked us what we were ordering, and walked away again. After a few more minutes, he returned and started prepping crusts. I thought he might start to help me but I was wrong. Without a word, he started making an internet order. Another guy came in from outside and started talking with the woman manning the oven. Finally, after over 15 minutes the original guy behind the counter started to help me, but then again walked away. The guy from outside came over to help. Problem was, that he never washed his hands after coming in, but at least he put gloves on. I didn't say anything because I figured at least he had gloves on. In all, it took over 20 minutes to place our order. Not a word like, "Sorry for the delay", or "just a minute" or "I'll be right back". Entered the restaurant at 9:18. Checked...

MOD Pizza: MOD Pizza is relatively new to the area and had been recommended to me by a number of people. The premise of the restaurant is that you can create/modify your own personal pizza with any of their toppings for the same cost. The pizza is also cooked rather quickly (as it’s very thin crust), so it’s almost like fast food. A similar set-up to Subway can be found when entering the restaurant, where one instructs the employee on the other side of the counter what ingredients/toppings to add to their custom pizza. My creation had an Alfredo sauce base, mushrooms, onions, Canadian bacon, Mozzarella cheese, and Asiago cheese. Overall, I was pleased with the way it tasted. I would go back at some point but wouldn’t rush back because of the pricing and I personally prefer a thicker crust. It’s about $10 for your personal pizza, which isn’t egregious, but I can get larger pies at some of my other go to pizza parlors for around that price. The restaurant was clean, the employees were friendly, and it is appreciated that they offer a wide variety of customizations. It's worth checking out if you’re near one, but not necessarily a place I would go out of my way to get. Doughboy_Food_Reviews *Review is from a couple years ago, but I neglected to post it in a...