One star because I have absolutely no idea what is wrong with this place. It constantly smells like a disgusting mix of chlorine and sweat. The area is barren inside and it’s an awkward, unorganized area where people just stand around listlessly while waiting for their food/drinks.
Also, on 2/23/25, I ordered via the app, knowing the store was open according to their advertised hours online and on their door. Imagine my surprise when I get there an hour and 45 minutes after they are meant to be up and running to find the doors locked, no one inside. Customer service support lines aren’t operational on weekends, apparently, and the info about the franchise owner is behind a $99 paywall, so it was all I could do to submit a Jamba Juice corporate survey requesting a $20 refund—this is ridiculous, and I better get that back. For them to accept online orders while being closed is a scam!
My MIL is in the hospital and we were trying to get her something to cheer her up, and now we have to call around asking who’s actually open and taking orders so we don’t risk losing more money. Insane. If the other location we’re currently headed to is better than this place, even by a slight margin, we are never...
Read moreTypically I've had good experiences at this jamba juices from east to west coast. However this one was disappointing. My first trip here was "okay" and my second was flat out absurd. Me and my husband ordered our drinks and we got his in a timely manner. But then, three groups (each consisting of multiple people) who ordered AFTER us were served before I got my drink. Then after almost everyone who ordered before AND after us were gone, I watched the girl behind the counter make my drink and give it to some other guy who said that that drink definitely wasnt his. She told him to keep it anyways. Then she made the drinks for 3 other people and my husband had had enough. He went up to the counter and told the lady I was still waiting on my drink, and that she had given it away to that person. So we wanted a new one. She had an attitude as she asked what I had ordered, and FINALLY 30+ minutes after ordering my drink, I got my damn drink. From here on out I will go to literally any Jamba Juice in the world...
Read more⭐☆☆☆☆ Extremely Disappointed – Not the Jamba We Know
I’ve been a longtime customer of Jamba Juice, but tonight’s experience at the 2619 Vista Way, Suite B2, Oceanside location was the worst I’ve ever had.
My wife placed an order at 8:01 PM for 4 drinks and a fruit bowl. We waited 40 minutes before finally receiving our order — even after watching other customers come in after us and leave before us. When I came in to ask what was going on, the employee (Samantha) gave me immediate attitude. She made a rude comment about “most people only ordering one drink,” shut the door on me without giving straws, and then told me to “get a life” because I asked how many people usually work that shift.
Unprofessional, rude, and totally disrespectful.
We’ve always enjoyed Jamba, but this was unacceptable. I truly hope management addresses this because loyal customers shouldn’t be treated this way.
— Daniel...
Read more