Rubio's Coastal Grill — Restaurant in Oceanside

AHHHH Order my to-go taco plate from Rubios with only 2 people waiting and go sit down. Customer comes up PISSED that he has been waiting over 30min for his order. Even punches the wall and yells for a refund. Next lady is even more mad because she ordered online 40min ago and waited another 20min after that because her order was missing items..... so here I am 40min waiting and my food is still not ready.

Patiently approach them as 5 people have before me and kindly ask about my order....which still isnt ready at this very moment. Phone orders they say is backing things up.

I mean if you are 45min or more backed up on orders maybe you should warn people when they ordered that they were going to wait that long!! ....annoyed

Go up again at 50min and the MANAGER is like oh they lost the ticket, food has been here getting cold cause we didn't know where it was going......AHHHH!!!!!!!! So now I'm forced to wait for them to remake it so I can have a hot meal.........or get a refund.

The manager gave me 2 complimentary meal cards to make up for it and apologized but this is...

First off, it was very hard to sit and enjoy our food, because we were both freezing to death from the arctic blast coming out of the ceiling the entire time. The dining room was ridiculously cold. I ended up having to take my food to the car to eat it.

The chicken on the salad was dehydrated and burned. I asked for light on the cheese, and I got no cheese at all. I requested water, and was given no cups for water. When I sat down to eat the salad, I discovered that there was a huge pile of dried up purple cabbage in the middle of the salad. I had to sit and pick all of it out with my fingers, such a waste. This salad never used to be full of cabbage, and let alone purple cabbage.

My son had a large portion of the citrus rice, which he gave to me because he doesn't like it. The rice had almost no flavor, and was halfway hard and crunchy - definitely was not cooked completely, and it tasted like chewy dry starch in your mouth.

They need to work on the quality of some of their ingredients, and attention to detail when a person...

I ordered on the Rubio’s Coastal Grill Website yesterday afternoon for my lunch time. I ordered one order of the Fully Loaded Grilled Chicken Nachos with Guacamole, Refried Beans, Sour Cream, Diced Tomatoes, Cilantro, Pio Pico Sauce, and melted Cheese. I also ordered one regular size Sprite soft drink and for dessert I ordered lone Honduran Chocolate Brownie. My total bill was $ 23.92. I also received Free Shipping when ai ordered yesterday on Rubio’s website. That’s a great deal! Wade this Door Dash Driver delivered my Oder yesterday 10 minutes earlier than I expected. Everything I ate yesterday like The All Natural Grilled Chicken Fully Loaded Nachos was very delicious! The Chocolate Brownie was very moist and flavorful. And my Sprite soft drink was refreshing. I highly doubt Rubio’s Costal Grill Fully Loaded Grilled...