Five Guys — Restaurant in Odessa

One Friday, my coworker came up to me and asked me, "Hey. We heard the boss was out of town. We also heard that he gave you the company credit card. We also heard that we were hungry."

I'm like "Fine. I'll go get everyone a burger. Just wait here."

So I go up to order, and I say "Yeah, I'll take 6 Double Meat Burgers. Mmmhmm everything on it. Six Cajon Fries too. And a Diet Coke." I don't even drink soda, I just thought I would never get the opportunity to order six double meat burgers and a Diet Coke again. She says "your order number is 78." And I say okay and I sit down. Until I see the far wall with the dispensers and I think, "Everyone's gonna want ketchup."

I go and get my three billion ketchups, two at a time, from the squishy lever and sit down.

I wait for like five minutes, and the lady goes "78". Real polite like. Like she cared about my order. Which was nice. But I thought my order number was 76, which had already been called when I was pushing the squishy lever, not paying attention. So I don't get up. I keep waiting.

Two minutes later. "78"! Slightly louder. These burgers are getting cold.

Three more minutes goes by. "78" Kinda loud. Like, it's a small restaurant, everyone heard you the first, surely by the second time. There's no need to get any louder. Other than the fact that they would be really pissed if they had cooked that many burgers and large fries for absolutely no one.

Around this time, I have two simultaneous thoughts, the first being, "Boy, that person better pick up their burgers, she's getting kinda pissed." And secondly, "You know, it's been like fifteen minutes. Where are my burgers. Why did they miss my order?" Cause by this point, the lady is like, 85 and 86, your orders are ready.

Two more minutes go by. And I see this lady let out a big sigh. An audible sigh. And I see her fill up her lungs. Which is never a good thing, if you consciously have to fill up your lungs before you say something.

SEEVENNTTY EEEIIGGHHT! At this point, even the people who have their burgers are digging through the bag to check their order numbers. I'm like, well I know mine is 76, so there's no need to check...

And the look of death and despair fell upon my face, as I realized that, not only had I made this nice lady, and the entire restaurant very upset, but that in order to get my burgers, I had to reveal my identity. It is not a good day for mr. order number 78. So I can tell she is done. I don't have that long before she takes the bags, and takes them off of the counter, and puts like 70 dollars worth of food into the trash.

So I get up. And at this point, the lady says, defeated, "You must be order 92" and starts to hand me my bag. So I say "Noooo ho hoooo , I'm order 78."

"What?"

"I'm order number 78." And she very quickly turns off that fake smile on her face.

Cause I am not very popular. Well, actually I'm arguably the most popular person in the restaurant. Everyone knew who I was, so popular isn't the right word to use. I wasn't very appreciated. And the worst part of it is that there was so much food that I had to walk out of the restaurant in shame, and then come in the restaurant two more times to get my food. And then I left. And that's where the story ended.

Until about a year later when I went into five guys for the first time since I moved. And I look up and I see that lady, and she remembers me. She was required to be nice to all of her patrons, so she said "Your order number is 34, okay?" And I said okay, and as I went to get my ketchups from the squishy lever, I look, and she has literally given her shift to someone else, just so that she could stare at me and make sure that I got my order.

Lady, if you ever hear this, I'm sorry.

Good...

Service was basic. The employee behind the counter takes your order and calls your order number. No table delivery. Burger was alright at best, fries were marginally better. Honestly, pretty much what you would make at home if you had all the ingredients and time. Atmosphere was aesthetically generic. The highlights are the customer's kiddie crayon art on the wall (NGL some of them kids got some real talent, and others great imagination.), and the gang of pigeons at the door. They are some brazen S.O.B.s, literally gangster step up to you expecting tribute- and if you bring a handful of peanuts and step on them when leaving, the birds go into a frenzy like you see on Shark Week. Overall, mid food, basic service, generic atmosphere and way overpriced for what it is. Just my...

😀👍The food served here is delicious, although I've never tried the burgers there. I've only ever tried the "dogs"(hot dogs) which I know as a long burger which, I hope, is as good as the burgers, maybe the burgers are better, they say the burgers are made exceptionally well, as well as the fries, and I think I would agree if I tried the burgers. I have tried the fries and they are DELICIOUS, therefore I gave it a five star rating, because I dont wanna be one of those people who find one downside and deduct a star just so they can be better. Five guys deserves a five star rating for being the best they can...