Nothing Bundt Cakes — Restaurant in Odessa

Ordered two decorated cakes yesterday along with two dozen decorated bundtinis for coworkers birthdays to find out once the cake was cut that it was not what I had asked for. I called and spoke with Daliza that took my order and she was not helpful whatsoever. Initially when she took my order she only rang up one dozen bundtinis so I had to run my card again. The gentlemen’s birthday cake hadn’t been cut yet so he took the cake to see if they would exchange it to the correct one and Daliza went to the back to “review the footage” of my order and came back and said that is what I ordered. He asked to view the footage and he was told you’re not allowed in the back. The manager finally came and he was able to get the birthday cake he wanted. Her attitude from just the initial order was sour. If you don’t like your job working with the public you should quit and find something that makes you happy. Spending almost $200 on cakes for someone’s birthday you should get...

We love this Odessa business!! Perfect and delicious for a quick snack, a large group, any event like birthdays, fancy desserts, simple desserts, and on and on! The staff is always welcoming and friendly from start to finish.. Thank you Nothing Bundt Cakes!!

We have been coming here for years and we're impressed by their consistent quality and service EVERY single time we go!

If you've lived in this area for any length of time, you know what I mean when I say businesses open and can be great for their first week, month, even a couple of months. But, little by little they lose their ability to maintain that overall quality; their dedication to the customers and what they ordered, their quality of product, etc.

We've only had one hiccup in all the years we've been coming to them for business and it was handled professionally (no drama), quickly (as soon as I let them know of the problem), and completely to our satisfaction!

Go NOW and...

I give 5 star for their delicious cakes my Dr and us every month order four cakes from here So I called aim my order and the first young lady answered was very nice she asked if she can place me on hold , the second you g lady as I dealt with before answered and Rudely, she said what did I need and I explained my order And she talked to the other girl about my payment and handed over the phone I also ordered a cake to serve 10 people and it wasn’t so but doesn’t matter on cake they are awesome cakes , but as I got to the store to retrieve my order. the same rude you g lady was there wasn’t nice at all I asked for my order and she went and handed me the cake . But I love their cakes for-sure , just a lil...