Charlie's Restaurant — Restaurant in Ohio

My family of 4 and I went to eat dinner here on Central Ave tonight. My husband and I have been here a few times and I grew up going to the one that used to be in Perrysburg. When we were almost done eating, I looked down as I started to gather things and saw a bug on my son’s burp cloth (that was on the booth seat next to me, not on him). I picked it up with a napkin and looked closer. It was 100% a BEDBUG. I had to ask for the manager after no one came out to talk to us, after we had said something to our waitress. He had no idea what we were talking about. At this point we are up by the front door trying to explain to him. We had already paid our bill, but bed bugs are a serious problem. He was clueless. While we are talking to him, a waitress with dyed red short hair told us we left some things in our booth (we did on purpose due to the bedbug and not taking chances by brining those items home). We told her they were staying. She went back and forth with us for 2 minutes that WE NEED TO GO GET OUR ITEMS. My husband finally told her we weren’t taking anymore bedbugs home with us and she had walked away. As she walked away, she whipped around and told us “we probably brought those here with us”. !!! Are you kidding me?! Her name is supposedly Mary-Ann. I then witnessed this gentleman that we were talking to, take the napkin that had the bedbug, that I said I was not taking home, throw the napkin WITH THE BEDBUG STILL ALIVE IN THE OPEN TRASHCAN HALF FALLING OUT. I will be contacting the health...

Did an online order today for two burgers and a club sandwich had it set to be ordered at 11:15, got here to pick up my order at 11:22 and was ignored standing at the front counter for 8 minutes, finally a lady with a fed up concrete shirt with an attitude came up and asked if I was ready to place and order , I informed her that I had placed an order already 3 gentlemen came up behind me to pay for their food they had just ate so she pushed me to the side and said she’d take care of me in a few, after they paid I came back up to the front of the counter and she then said she couldn’t find my order, I explained how I placed an order at 10:30, so she then asked was it an online order and I replied yes. She went in the back and was speaking to someone and told the guy cooking oh well , well they’re gonna have to wait, then she had continued to check other people out, and filled coffee to another table she came back up and asked me if she knew what was on my order , I tried looking online and she said I’ll just go back and find the ticket. 🤔 then went back to checking people out again and asked someone else to figure out my order, never again guys, either understaffed or just rude workers 🤷🏽‍♀️🤷🏽‍♀️ then finally walked...

My family went here and tried...yes TRIED to order food for dinner. I had heard great things about this place. Everything we tried to order they didn't have! Mac n cheese...nope, Grape Leaves...nope, yogurt with Granola...nope! It was a nightmare and I felt so bad for our waitress. She was trying her best but she felt bad for us as well. Eventually we ended up ordering things that they had but it literally was an hour before we actually got to eat because of how long it took us to actually place an order. We did dine in...and when we finally got our meals...my daughter loved her Salmon Salad, husband had steak n eggs...was okay, son and I both had a egg dish(can't remember what it was called) that had potatoes, eggs, breakfast meats, cheese, and sausage gravey in a bowl. My son liked it but I wasn't too impressed. I hate giving a bad review...I hope this was a fluke and normally things are different. Maybe they are having issues getting(ordering) certain items due to the pandemic. They should consider blocking those items on their menu until they become available again. It may save a lot of time and mixed feelings about the establishment. It can only...