Chuck E. Cheese — Restaurant in Ohio

"Where a kid can be a kid" & this particular establishment embodies that ideology to the fullest. From the sporadic flashing lights emitted from the multitude of games to the music & sounds that induce a feeling of wonderment & energy, Chuck E. Cheese has entertainment unlike any other. In regards to the food, this place could most certainly be considered the zenith of pizza shops. From the moment I walked in, I was greeted by Courtney, an extremely friendly, courteous, smiling door guard that stamped the hand of every group going in & checked the stamps of every group going out as to ensure the safety of all guests. Her attention to detail & joyous persona made me think her mental fortitude is unshakable. On that note, the General Manager, Rocco, is an excellent role model for those working with him. This place was my first job in 2008 & he was a Manager then. His commitment to having a happy staff & even happier guests is what I believe has kept this particular business not only thriving but meeting & exceeding customer expectations to maintain its success. Rocco, thanks for all you have done & continue to do. A place where a kid can truly enjoy themselves uninhibited & even where an old Game Room Attendant can see if he is still good...

We made a reservation for a party and we had a party table. They come in moving us to a little booth because they said they have another party coming in. They started moving us out of our reserved seats because of the new party coming. They made us move the cake, all our belongings and food all the way across the room at 1:40 but our party doesn’t end until 2:30 so I will be calling corporate Monday when they’re open. We are being racially profiled and treated differently because we’re black. This place needs new management because I don’t understand why they felt the need to move our reserved seats for a birthday party because of some other family coming. The pizza was frozen cold to the touch. The first pic is our reserved seats for the birthday party. The second pic is where they moved us (all the way across the room) I used to work at this Chuck E Cheese and I am so glad I left. I feel disrespected as a former employee. I will be telling everyone about this situation. I will be posting this all over social media and tagging corporate/ headquarters. 100+ because of a birthday party where we weren’t...

We haven't been here in a while and I am very surprised by the changes. My daughter and I visited and ordered the pizza and cheesy breadstick package. They handed us a buzzer . When our pizza was ready they told us to get our pizza from the pick up area . At the pick up area there were no trays or anything just our hot pizza and bread sticks in the window. My daughter tried to carry the bread sticks and almost dropped it because the pan was too hot. The pizza pan I was carrying was so hot it ended up sliding off the tray and all over my shirt.....I understand staffing issues but this was ridiculous. There were 4 -5 people behind the counter and atleast 4 working the floor. Also, how about putting some plastic trays there to carry the food on so people don't get burned. This is a lawsuit waiting to happen from someone...