Panda Express — Restaurant in Ohio

They’re misleading their customers to farm corporate reviews. They half chalk board that days “join our community. *take a survey on your recipe and get” then theres photos of a rice box and a bunch of craft drinks and it says “1 free entree,” the proceeds to list every other flcraft drink. It leads anyone to assume if they jump thru that hoop you’ll get one of those.

Once you’re done, they email you a coupon for an extra entree IF you BUY two entrees.

So no drink as a choice and that isnt free btw. That’s a buy 2 get one promotion. The employee that walked over to the board with me had no idea why it says what is says ans couldnt give me the drink I was advertised. Morally wrong, shady business practice. But hey, at least corporate thinks y’all are doing good and making your customers happy, right? Cuz you already got your review.

Edited to add: just now home to heat up my food and realized they put scoops of rice underneath the two small sides of meet to make them look bigger. The two meets I picked were running low and they ushered me down to the register to pay so I didn’t get to see them make my food. They filled all theres slots of the container with rice and then sprinkled the meat on top in the two corners so they LOOK fall but actually aren’t. The plate was actually less meat than the bowl.

What a bunch of scammers at this location, geeze 😔 almost 30 dollars for 2 people to eat mostly...

Got in line during lunchtime at 12:41 pm, and when we paid for our food, we were asked to pull forward to wait on our meal. We waited over 10 minutes and weren't able to leave with our overpriced food (seriously - super expensive for fast food), until 12:56 pm. When she came with our food, we received no apology.

I asked why it took so long and she said they were working on getting people through the line. I said, "There was no one in line before or behind us," Then she said, "That's because we were getting them through quickly." I responded, "If you're getting people through the line quickly to make them wait on their food for 10 minutes, that isn't getting them through the line quickly." And she said the best she could do was get us a discount of 10% off the next time we we there, but she'd have to run back inside and speak to her manager. I passed on that offer, because I was now late coming back from lunch as is. Super disappointed. "Panda Express"; more like...

According to their menu, one egg roll costs $2.00. So you would expect four egg rolls to cost $8.00 (not including tax), right. No. Not at Panda Express. I inquired why I was charged $8.50 for four egg rolls (no tax) when one costs only $2.00. The manager there said that's just the way it is. He said he couldn't do anything about it...it's company policy. I inquired at company headquarters customer service and they offered to give me a credit for one single entré....but their policy stands. One egg roll costs $2.00; four cost $8.50 and that is that. Do not expect to hear from anyone regarding my inquiry.

Funny math? I don't think so....not when they do this over and over to their customers without apologetic concern. I call it unethical.

So next time you go to Panda Express...be sure to check your receipt...but don't complain about funny math. They will tell you it's just the way...