My wife was an employee of this Burger King and was recently fired for "missing work" even though she had doctor's notes proving her illness. The managers constantly harassed her claiming she was "faking being sick" and that if she didn't show up with a doctors note that day, she would be written up. When she returned to work, the stress from the way she was treated caused her to have a severe panic attack which hospitalized her. Due to not having a vehicle we had to walk back home 3.5 miles from the hospital in which she was backed into by a Chevy Tahoe in a local smoke shop parking lot. After all this she ended up slipping and falling on a wet floor while at work. Their official reason for letting her go is that she missed too many days because of being sick/injured. They refused to put in writing their exact reasons for the termination and even denied her Workman's Compensation Claim because "she's no longer their problem" and "their not responsible for her injuries due to the fact that she no longer works there." I also do not advise you to eat there because they under cook their "Famous" Chicken Fries. Most employees are not fully trained before being allowed to work on the "line". My wife also observed her fellow employees not following proper hygiene procedures (Ex. grooming, hand washing) Employees were also observed taking pieces of burger patties off and eating them. Dishes are not properly washed with soap, they are just sprayed off with a high pressure sprayer. They also take burgers and other sandwiches that have been sitting for a while and reconfigure them to meet a certain order if they have to. Also for all you people with food allergies, if they accidentally place on your sandwich what you're allergic to, they just simply wipe or pick it off before serving it to you. During their last health inspection they received a C rating by the Oklahoma Department of Health due to an infestation of roaches, improperly cleaned equipment, employees not following proper dress code and hand washing procedures. If a manager has a problem with you while you work there they are not above harassing you in person and on social media. That is why I'm writing this review, to let you the public know what really goes on behind the counter at this Burger King as told first hand from a former employee. My recommendation is that you don't eat there. Don't even apply to work there because they will stab you in the back if given the chance and if you ever do work there I hope that you're bi-lingual because the majority of the staff does not speak English. Also if you have any narcotic prescriptions that you have to take, keep them on you at all times as well as cigarettes because the staff will steal...
Read moreMan I tried so hard to bite my tongue, so hard but I just can't anymore!!! I've come to this location a few times now and every time I have told the Manger when the staff was rude through the speaker or is something went wrong and I thought maybe if I said something instead of righting a review it would fix it self. Well I went last week and not only was the guy taking my order less than pleased to be working he was extremely rude! I ignored it (jon is his name) I continuedon't to order and we got to the window for him to shove the bag at us and we took it and I was aboUT to just write a review about him but when I looked in the bag we didn't have all our good ( we ordered chicken fries) there were 3 chicken fries.... 3.. in a box that would usually come with 9. That seem's like nothing to some but I have 4 kids and I was late to be somewhere so thas not easy to just turn around . So I called and talked to Jessica the manager and she did seem very apologetic about the rude remarks of John and didn't understand why all the chicken fries weren't in she said I could come in when ever and ask for her to get the rest of my order and that she would be speaking with john. Great right?! Well I thought it would be but this week when I went to the same location I ordered us food and the person taking my order was a lot better she was very polite and we didn't have a problem. I thought well it was going good. I got home and started eating and there is a bone in the chicken Fries......are you kidding me..... I do understand shut happens but geez same location .... I'm done going to burger king . Seriously 2 times somethung has happened in a 2 week period ridiculous and I'm sure I'm not...
Read moreGood service in Mustang. Great service on Council I still want to call corporate and report how great the service was. I'm talking Chick Fil-A quality at the Council and NW Expy location. But that location in Edmond is HORRIBLE. 2nd street in Edmond is fine and great near Target. But that other Burger King if it wasn't for this one male employee. I was so close to notifying corporate that these people tried not to give me my food because I went inside. I told her to cancel the order at the window. I came inside paid for my order with no problem. The gentleman behind the counter was very patient while I get my code. The drive thru person came upfront and asked who rung his order up and why. Oh it was about to be hell. I had a code for a free whopper and I ordered fries and a drink. I could have just got the free whopper but no. The coupon wasn't loading. So I said just take the whopper off I will pay for the fries and drink. She said no and she couldn't do that and i just needed to pay for the whole meal. I said why would i do that if i have a coupon from Tmobile for a free whopper. We went back and forth this me telling her to cancel the order and going inside. The Burger King in Edmond not the one down the street from UCO but the other one needs more customer service. The manager was even acting like her as well very ignorant and unaware of service to consumers. They took something very small and blew it up for no reason. But I will never ever return there. I would rather suck on sunflower seeds if I'm starving then get a meal from that...
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