Don Chuy's Mexican Restaurant — Restaurant in Oklahoma City

I don't even give them 1 star but had to to post. Ordered a single mixed fajitas and guacomole to go. Almost $30, which is a lot of money to me, after a generous tip. Bag was tightly tied in a knot so couldn't check contents without ripping it open then we couldn't have carried it inside. They didn't include tortillas and there is 1 strip of green pepper with about a cup of sautéed onions. I called about serving fajitas with no tortillas and was told the.manager is gone until next week and the girl taking orders can't do anything about it, so sorry. I live in a senior citizens home and I don't drive and only got to go out to eat because I had a ride to a doctor appointment so I can't go back to get the tortillas. Will never go back. Careless attitude about this and from what I've tasted food isn't good quality. I don't believe there is nothing that could be done to fix this. I think she just didn't want to fix it. Terrible place. This would never have been treated as no big deal by...

Good food but if you go through the drive through or inside take out, check your food!! From my experience they always forget something. Theres 4 people in my family and each and every time we phone in an order we have them repeat it back to us to make sure it's correct. There is always someone's food missing. Food that we've paid for. This is expected every now and then but not each and every time? Ridiculous! So we call them to explain. The only resolution by them is come back up to get your missing items. Ok. For me, drive 10 miles back up there and 10 miles back home. So much for having dinner together with your family. How about refunding the entire order to the customer when they have to make 2 trips to pick up the family's food?!! I bet they will verify each order after having to refund and make it right with their customers. Chuy, your employees are cheating...

Dined in ordered fajitas. order was wrong but the owner fixed it the best he could. I want my onions and peppers well done not on a bed of raw onions. The waiter wasn't attentive. I should have sat in my usual section where Ricky was. He is great. Ricky always gets our order perfect. But this waiter Sunday Jan 30 wasn't any good. He gave more attention to the table behind us. The time before that I ordered carry out and picked up through the drive thru. Got home food was cold corn tortillas was hard. The prices aren't consistent. Carry out fajitas always charge me almost $20 Dine in fajitas charge $14.99 This was my go to restaurant for Great Mexican food, I believe I need to find another place. I will certainly miss Ricky, he is a great waiter. I think the other waiters and waitresses can learn from him. He is very kind and...