Update on 7/18/25@ 2:54pm: Thank you for following up regarding my review. Yes, it was today between 12:30pm-12:45pm. There were 4-5 young ladies at the counter but the young lady who is always kind and helpful (I believe sheās a manager) was not there. Your business is wonderful but itās just that in the afternoon, thereās just a visible change. Other than that, there arenāt any other major concerns. * Your store has great donuts and generally wonderful service. However if you go in anytime after12:30pm, the overall environment and culture changes and not for the best! When I walked in, there were five people behind the counter-there was no one waiting and it looked like one of the workers were putting together a box of donuts.
No one asked me if I needed help even after looking at me directly and then continued to each walking off. After I stood there for a few minutes, I just walked out. Honestly, Iāve only arrived after noon on a few occasions over the last few years and each time itās been exactly the same. I understand that youāre closing in an hour and a half but Iām still paying the same as I would if Iād come early morning. My hope is that this will change...
Ā Ā Ā Read moreWhen we get donuts here in Olive Branch we go to OB Donuts. No question they have some of the best donuts in DeSoto County. For that I give them five stars.
My only complaint is their employees. Sometimes I wish the the owner would wait on us as she always has a smile and a great attitude. Some, not all, of their employees seem to want to be anywhere except OB Donuts on a Saturday morning. As someone who has been in the service industry for most of their working career I have to say working with the public is not everyoneās gift. If you canāt be nice and professional then you probably shouldnāt be working with the public. Like I said not all the employees are like this but they have some that need to be in the back helping out and not dealing with the public.
I would not let this deter you from coming here as they have excellent donuts and the decor is very inviting. I just ask that the owner observe their employees and determine which ones who have a passion for working with the public and those who donāt. Then take the ones who donāt and find them something else to do away from...
Ā Ā Ā Read moreI absolutely LOVE OB Donuts!! Any and every time my family & I get breakfast here, whether it is a donut, Clotchkey or something to drink, it is always delicious!! We have saved Donuts for the next day & they are still fresh & scrumptious as if it was just made that day!! The actual cake part of the donut doesn't dry out a few hrs or even 24 HRS later; it is AMAZING!! Their food is always fresh & filling, & the drinks are perfect, if it's hot or cold!!! We do not, & WILL NOT, get donuts or clotchkeys from any other place other than OB Donuts!! YOU GUYS & GALS ROCK!! The food is not the only thing that is always awesome, but the customer service is too! They are nice & friendly....& super fast; if you stop by to try them out, PLEASE make sure to tip these wonderful hard working people because they definitely...
Ā Ā Ā Read more