I ordered a medium pop corn chicken meal with a Large root beer. When the car hopper brought my order he handed me a large Pop corn chicken (Not in a bag) a medium tater tot and medium drink. That is not what I specifically asked for. Therefore, I was overcharged for a large popcorn chicken meal. When I explained to the guy that this is not what I asked for he was explaining something but was not making any sense. The best thing to do in this situation is to apologize and fix the order not to justify yāallās misunderstanding as to what I asked for. He then asked for the popcorn chicken and drink back. After that I realized that was charged for a large combo, so I pressed the button to inform someone while the guy was allegedly fixing my order. The lady came on and after I explained what was wrong she brushed me off, again no apology regarding my order. The guy (Collin) brings me that same bowl of popcorn chicken out as if I didnāt notice the same drip on the lid and the weight.. and Iām pretty sure that my drink was just poured in a large cup. Where the common sense comes in at is beyond me. Fixing a fresh batch of pop corn chicken, tater tots and drink would have just been the right and smart thing to do. Instead I got nothing but pure trash and poor...
Ā Ā Ā Read moreI placed an order via the app this evening for a 7:50 pickup. I arrived at 7:53 due to traffic. I tried to check in on the app, and after entering the stall number, it just started spinning. I pressed the button and a young man answered. I stated I was having trouble checking in he said that was okay and asked me my name. He said my order was ready and they were busy and it would be a couple of minutes. 25 minutes later, still no order. I pressed button again and female answered. She said I didnāt check in and I explained I told male I had trouble checking in and he said my order was ready she said no he moved the wrong order. After waiting another 15 minutes a total of 40 minutes I FINALLY got my order. Very poor service. No apology for the wait. I know you get busy but have the courtesy to apologize. 40 minutes...
Ā Ā Ā Read moreāļøāļøāļøāļø āSonic is always a solid stop when Iām craving something quick and different from the usual fast food. I pulled in during the afternoon and the stalls were clean and easy to navigate. Ordering through the screen was simple, and my food came out faster than expected. I went with a cheeseburger combo and added one of their slushesāthe burger was hot and fresh, and the tots were perfectly crispy. The slush is what really stood out though; Sonic has such a huge variety of flavors, and itās always fun to try something new. The carhop was polite and double-checked my order before handing it over, which I appreciated. The only downside was the speakers can be a little hard to hear over traffic noise, but overall the service made up for it. A convenient spot when you want good food without...
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