We came in with a wedding party so perhaps it's a bit different for regular breakfast? Anyway, we had maybe 70 people or so, we took up nearly the entire dining area and the breakfast was served as a buffet instead of a menu, but it was tiny. The space allowed for it was on two small counter tops. The fruit section consisted of 4 dinner plate size serving dishes taking up half the counter; there was clearly enough room for more food but the space was under-utilized. In addition, because the serving platforms were so small food kept running out. You could get maybe 4 people at most through the line before serving dishes were empty again. In addition, God forbid you're a vegetarian or have a pepper allergy. The eggs had ham and tomatoes mixed in with no straight up eggs; there was a spot for eggs with spinach, pepper and tomato (at least the sign said such, the only potential vegetarian protein option) but I didn't once see it ever actually put out and I was in a clear line of sight the entire time. There wasn't even an empty container for it it was just a sign and an empty space. I understand that the world does not cater to vegetarians but to have literally NO protein option available at all without meat was upsetting. Meanwhile you have these giant warming bins filled with pig bacon and pig sausage--sorry Muslims and Jews, you get no protein options at all. Half of wedding party are vegetarians so this was especially unfortunate for us. Each table had an assortment of jams but there was no toast anywhere or even just straight up bread. I'm honestly baffled that this caliber or restaurant can get away with a breakfast that Motel 6 does better on. A continental breakfast should not offer more than a hot American breakfast buffet at a 4 star establishment. I work for a luxury hotel (we have no locations in Nebraska) and I know what a 4+ star hotel breakfast buffet should be..this wasn't it. Here were the items available at the buffet: Croissants smaller than your palm and banana bread. These were taken away at some point to be replaced with the few hot items I'll list next. Then out came eggs mixed with ham and vegetables (again, no eggs just on their own), cantelope, blueberries, pineapple, and honeydew for fruit. A single plate of pancakes and french toast. GIANT containers of sausage and bacon. An okay spread at best but again, the serving containers were so small 3/4 of the space was unused and there were virtually no options for those with dietary restrictions. We don't ask for a lot but would straight up eggs really be so hard to provide? The one thing I can say is that the staff was INCREDIBLY KIND. They were attentive, accommodating, and just fantastic all around. There was entirely too many of them, though. You'd frequently see them walking around without a real task. That was beneficial if you needed more water or coffee because you could flag someone over more easily but it seemed like hovering more than anything. If you can afford to staff this restaurant this well I think you can afford to put together a...
Read moreWanted to try a "new" restaurant (relatively new Marriott property in downtown Omaha). Always a bit skeptical of hotel lobby restaurants, but checked out the menu on-line and decided to try it. There's no real separation between the restaurant and the lobby, so the "feel" is a bit wide open and lobby-ish. The view outside from the window tables is awesome, but still the lobby-feel is cold and loud. It took quite a while for a server to come to our table after we were seated - which seemed odd because we were a party of four at one table, there were only four other tables occupied, and there were 10-15 open tables on a Friday night! (should have been a clue). We were informed that the on-line menu is no more, and that they have a new special "all day menu," which had few of the items from the on-line, but was nowhere near the selection we were expecting from the on-line menu. We questioned our server about it and he said the menu changed, "months ago," but assured us he'd say something to management about it. BTW...I just checked, and the "old" menu is still posted on the website. To try to shorten this story....the food was "good," the drinks were great, but the service was atrocious! 25 minute wait to get our second round of drinks!!!! Do not...
Read moreIn a word, tragic. Took two clients to lunch here today. Our server was very sweet but brand new and spoke very little English. We had to ask her to repeat herself multiple times. She was unable to answer basic questions about the menu. We asked her about the seasonal salad - she said it was costco. Huh? We finally figured out she was trying to say "couscous." The soup was lukewarm. Caesar Salad served with no dressing. Server told us that the pumpkin risotto was a large portion - nope. Rueben sandwich - barely edible. Nothing had any flavor and the ingredients didn't seem to be of good quality. Wait times for everything were unacceptably long - strange as there were not many people dining for lunch today. I would not recommend this restaurant to anyone. Do yourself a favor and...
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