Upstream Brewing Company — Restaurant in Omaha

Update. We returned after a long time away. This time was much better than before. Jackie was our server this evening. She was outstanding. Made sure we had everything we needed. The food was very good. Beer was good as well. We will be back.

We visited for the first time in over a year. My wife and I were excited to venture out to one of our all time favorite places. We sat a table near the bar at one of the high tables. Our server was great. The first beer was outstanding. That is where it went south. A large group of people descended on the bar. They were all over the place. The staff were having a hard time moving between the bar and our table. We made our order hoping that the large group of people would be seated soon. However, the group just continued to grow. This group was loud and began encroaching into our area. We spoke to a manager and he offered to move us to another table. That was a good solution. We were moved to a booth in the main dinning room. One of the servers stopped by to say that he would be right back after he figured out what was going on. The server was Rich. He never returned. He was working his tables and completely ignored our presences. We were served our dinner. I was ready for another beer, but no one stopped to check if we needed anything. After we had finished our original server found us. She apologized and told us that the manager that moved us never told her where we went. We asked for our check and she brought it to us. We say for nearly 20 minutes and no one came to pick up our card so that we could settle our bill. We then went to the hostess area. I asked to see a manager. The fellow that we visited with the first time had left for the evening. I explained the situation to another manager. I was extremely disappointed in being ignored by Rich. In my opinion he is not a team player by any stretch of the imagination. The manager adjusted our bill. This was a nice gesture. This experience, after not venturing out for over a year, has left a very sour taste in our mouths. It will be a long time before we...

A Solid Brewpub in the Heart of Omaha, Serving OK Bar Foods and Craft Beers.

By no means is three stars a bad review. This place was good, but not great, so if living in or when visiting Omaha, I would come here. And if we're ever back, I would come back to Upstream.

We had just finished an all-day visit at the zoo, so the whole family was worn out, thirsty, and hungry. They have flights of beer and I suggest going that route, that way you can sample more of what they've concocted. We ordered three appetizers: Fried Pickle Chips ($6), which were cornflake-crusted and served with their honey-mustard dipping sauce; Bavarian Pretzel Bites ($6.50), that came with a smoked Gouda, red lager mustard dip; and the Pretzel Encrusted Fried Cheese Curds ($8), that came with a blackberry habanero sauce. The pickle chips were great and cooked well--crispy on the outside and delicious on the inside. The bites were bland and OK, they needed more salt. And the curds were good--the sauces for all three stole the show and were the saving grace for each of them.

I ordered their Blackened Burger with Guacamole ($12), that came with pepperjack cheese, lettuce, tomato, and pickles, and served with fries. It was a solid burger, nothing great though, and slightly overcooked (asked for it to be medium). My date ordered their Thin Crust Vegetable Pizza ($11.50), an arugula pesto, mozzarella and ricotta cheese, artichoke hearts, tomatoes, and fried onion pizza. She substituted the pesto for red sauce, but that didn't save it for her--she wasn't a fan of the pizza, saying it was pretty bland. The kids each ordered Cheeseburgers ($7) and included a choice of drink and side (one got smashed potatoes, the other steamed carrots). The kids also get a choice of dessert: a root beer float or vanilla ice cream. This is a great deal--the burgers were big, sides were generous, and the dessert at the end was perfect. A big hit for the kids.

Overall, we had a good experience. Knowing now what to expect will make coming back easier...

Highly disappointed in our dinner last night so we won't be back! Started off with the Pretzel bite appetizer. These were sooo hard to eat because they were so hard and tough. Literally tasted exactly like what you'd get in the freezer section at the grocery store and microwave them. We pretty much starved ourselves all day for a much needed date night and good dinner so we ate them. Husband got the bbq pork sandwich which he days was good but nothing special. I got the mac and cheese and added the blacked chicken for an extra $4. Mac and cheese was good but are you kidding me with the half the chicken breast cutlet I got? it was so thin and sliced it was 6 small pieces. How is that worth $4??? We ordered the bread pudding for dessert which was honestly the highlight of the meal. Service wasn't the best either. Our waitress was pretty slow and didn't visit the table nearly as much as we would have liked. Even the table next to us didn't get their appetizer, the fried cauliflower, until after their main meal AFTER they told the same waitress and she finally put in. Which btw don't get the fried cauliflower because they hate. Overall.... pretzels were rock hard to eat and a waste of $10, $4 Chicken breast add on was a joke, service sucked and we will not be back which is unfortunate because they have great reviews but maybe you need to be drunk before starting...