I have never been to a cook out before, so there are a few things I will cover. Update: I have gone twice now and added to this review.
The food: I ordered "The Huge" Burger cheddar style. It was decent size but not really huge. The burger patties themselves were good and greasy, but not in a bad way. The onions were good as well. The cheese was less than one might desire. It wasn't like a slice, and appeared to be more like a cheddar dip like blend.
I got a large fries as well. It wasn't really "large," maybe medium at most places. Salted and crispy on the outside, they were pretty good. Needed ketchup, but I didn't see any sitting around, but didn't care enough to ask.
Service: Mine took a while, and my dinner partner got theirs and finished it before I got mine, which was less than ideal. That said, mine came out clearly fresh and hot, so I can forgive it. I will edit this if I go back in the future for updates. Update: much quicker the next time, but worse ingredient balance.
Price: A "Huge" burger with "cheddar", onion, and bacon, a "large" fry, and a regular drink cost all in about 9 bucks. That is pretty good overall, so not much go say there.
Overall: Ok service at a great price for moderately good food, and while the sizes of things such as "large" fries leave a bit to be desired, I did not leave hungry. Recommendations: Have ketchup out, perhaps warn people if food will take longer just so they aren't confused (it was worth waiting for hot food however). (Update: they had plenty out this time, probably due to time last time)
And also the annoying Christian stuff surrounding the chain is odd.
Like, really? Your fast food burger chain doesn't need everything plastered with bible verses and you don't need to blast Christian radio. There is a time and a place but...
Read moreLet me tell you, this was the most worth while 1 hour long wait in a drive thru line I have ever experienced. There were cars lined up out of the parking lot and we almost left. But I decided you know what, this line will go fast, we will wait. The single best decision I have ever made. The wait flew by because of good music and better conversation but the service outclassed everything before it. The beautiful worker was very patient as we ordered 4 trays and did not getting anything wrong. She was efficient and well spoken, inputting our detailed orders into the machine while keeping the conversation flowing. When I got to the window she was grinning ear to ear and laughing wholeheartedly despite how hard she was working. Truly inspiring! The food blessed my taste buds. 6 chicken nuggets golden crisped and as flavorful as one could ask for. A double cheeseburger the pope himself had to have ordained. And the cheerwine that worked as the bridge between chicken and beef. But, under every bridge there is a troll. I forgot to get cookout sauce. How could i? But do not fear, the knight in shining armour arrived. Desperate for the sauce, I knocked on the drive thru window after they were closed expecting my pleading knocks to go unanswered. Loyal and fearless, the man closing, the embodiment of true selflessness, came to my rescue and delivered my only desire. The night was saved. The soul was satisfied. The cookout delivered. I...
Read moreMy experience at this location was very undesirable. While placing my order, I was rushed and cut off throughout the Ordering Process. I received my food, and it was precisely the way I said that I didn’t want it. I then went inside to let them know my order was incorrect. The manager who took my order in the drive-thru met me at the counter. I informed the young man that the order was wrong. He proceeded to walk away to remake my order. While waiting, the lady in the drive-thru walked over and asked if there was anything I needed. I explained to her that the manager was remaking my hot dogs. She asked the manager if everything was being taken care of. He yells at her and say “I already got the hotdogs!” The manager brings the hotdogs back to the counter. I recheck my food to make sure everything was appropriate. My hotdogs with slaw and fixings looked thrown together. I showed the manager and I asked him would he eat this. He started to appear frustrated and states, “ I can remake them. But it came from me putting them in the bag.” I enlighten the young man that next time when a customer is placing their order let them complete it before cutting them off. I will not be returning to...
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