Haagen Dazs — Restaurant in Orlando

Today at the Haagen-Dazs in Orlando International Premium Outlet at 11:55 a.m my mother bought an ice cream and forgot her wallet by the register. 10 minutes later she noticed that her wallet was missing and called your store at that location. The employee that answer the phone (there were only 2 employees) told my mother that there was no wallet there. So my mother taught someone stole it since that was the only place she pulled her wallet and cancel all her cards, including her international cards since she is staying in the US just for a month. After talking to the police at the Mall my mother went back to the shop and the manager had apparently put the wallet in the cabinet and did not tell to the only 2 employees working. Now my mother can't use any of her cards on this trip to the United States. I love your ice cream but I'm writing this because I think it was extremely unprofessional of the manager for not letting his employees know and for the employee that answer the phone that didn't even ask...

We visited this store on 12/23 at 7 pm, we ordered 3 Milkshakes, the young male employee was extremely rude and overall looked like he has lost all will to live. A person like that should not even be allowed to be nowhere near customer service or people. After around 10 minutes he only did one Milkshake and was just standing there contemplating...I don't know...life maybe? His 2 female colleagues were visibly uncomfortable but did nothing to help. At some point we just left with 1 Milkshake because the whole interaction in the shop was bizzare. Definitely never...

Very disappointed! Only one girl to do everything! Taking the orders, serving the ice creams and taking the money (yes! Taking the money because the cc machine wasn't working) The problem is because they wear no gloves.

Then another guy came from the back of the store to replace the ice creams in the freezer and put all of his head and half of his body inside of the ice cream freezer. Again, no gloves and no hair cap. That's disgusting. You guys need to have the minimum hygiene training :-( This was on...