Lindt Chocolate Shop — Restaurant in Orlando

Bad experience, asked to try one of the flavors (green bag) when my wife had the bag full of chocolate to see if I was gonna take that flavor also when we were about to pay. A new guy( the one who had the basquet of chocolate at that moment) without saying he’s name, told me that me and my wife already had one and wasn’t gonna give her or me anything, I told the lady at the counter what happened and that he was very rude and provided very bad customer service, afterwards told my wife to return the bag full and left...One of the worst customer service ever, hopefully a manager gonna review my comments and keep a better close attention to the staff, good product but bad customer service, and for that reason I didn’t buy anything...It is a shame...Very good product, but the worst customer service at that store, most likely gonna lose more customer every day with that very poorly...

The chocolate is by far and wide great. However, the ladies that work here literally made me explain why I was getting a 2nd sample after giving mine to my son. If that is your life, you need a new life. This is not the place where I will spend any of my money. I was about to buy ice cream and / or chocolates until they did that. If they only used their eyes and had looked to see that I wasn't alone, they could have easily given my wife and son a sample without the fuss, but that older lady couldn't be bothered it seems. Well, if they keep that up, they will not get any local business. It is a tourist area, but local business, will always be there if...

We went in for a box of 50 lindt chocolates. Hand picked each one that we wanted and took it up to the register. The guy put our bag on the scale and then took one out (we thought we miscounted). However, when we got home, we counted just to make sure and only had 49. So we called to make them aware and the employee, Christia (who was also the one who checked us out), answered and said it was our problem because there was nothing wrong with the scale. I tried to correct him by saying his scale was actually incorrect because that meant he took one of our pieces out and, yet, still paid for 50. Very disappointing how he handled it and...