Absolutely amazing. My wife and I have had some of our most memorable meals at Mama Della's. Mama herself is such a gracious and kind hostess. Everyone from the chef to managent to waitstaff are so pleasant. The mood and ambience are perfect for my family. The musicians that perform tableside are quite gifted, and love to entertain, it shows through each note, and also through their lighthearted and fun performances. The italian cuisine is an outstanding and faithful recreation of classic favorites. The chef's care and attention to detail is beyond compare. We have tried a new dish everytime, and everytime we leave amazed with beautiful artwork that we are able to explore with our tastebuds. If you are ever in the area, and looking for amazing food, and service, italian or not, treat yourself, it is worth every penny!
Update: once again absolutely outstanding. The service and dinner was impeccable. Chef Leo is truly a master at his art. The staff as always was beyond reproach. They truly make for a memorable evening. Also, they spoil our kids! They have consistently went above and beyond each time.
Another update. This is becoming an amazingly long review! I have rarely encountered the level of consistency that Mama Della's offers. We have visited more than 12 times at this point, and it has become a must visit every trip. The entire staff has continually went above and beyond and has made us feel so welcome and at home. Every single dish we have had is amazing. Every dish, it has never been "just good" they have always been amazing. The service is beyond compare. Your staff in the kitchen should make you proud for their attention to detail last weekend, Chef Leo. To Isabel and Lawrence thank you so much for looking after me this last weekend, and taking care of our family, we cannot wait to see you all again soon! I am adding a photo of the Baked Gnocchi, it was outstanding. Perfect pillows of goodness, a very nicely balanced red sauce, the Ricotta was perfectly rich, and who doesn't like bubbly baked Muzzi! Molto Bene!
This may be a bit lengthy, but it is time for another update! It has been a few years of us travelling to our "home away from home." The last time we made it to Mama's, there was a new chef, as sadly, Chef Leo moved to another path in what I am sure will continue his amazing career! Isabel is doing the same, and I am sure that she will continue to be outstanding as always! While it is sad to see friends (that have become more like family) move on, We are still extremely happy for them and their futures! Mamas remains in good hands. Carl has taken the reigns as manager, and is doing a wonderful job ensuring quality and experience. Our last trip was tenured under a new chef, and the food was decent, but relatively uninspired and left us disappointed. However, this trip, Chef Al is now running the kitchen. The food was simply amazing, perfectly prepared, and the attention to detail was beyond reproach. I am so excited to see where Chef Al takes this menu, and continues to work some magic! As always our experience would not have been the same without Lawrence and Marlene attending to our every need. Mama welcomed us like family as always, and Nino is a truly gifted musician, and it is such a pleasure to here him play and sing. It is so good to be home!!! Thank You All for a spectacular evening!
Latest Update... Chef Leo is back. So, I have reminisced about the food and really missed Chef Leo's artistry. After a while I started think maybe it was just nostalgia about how the food used to be..... So not the case.... Chef Leo can take the simplest of dishes and make them so amazingly. I cannot stress enough, get the special.... Whatever Chef Leo's special is... It will be fantastic!!...
Read moreMagical Dining #4 at Mama Della’s - Loew’s Portofino at Universal.
In full disclosure, we needed to pick our Halloween Horror Nights tickets before they closed on a Non-HHN night so I thought this would be a great option as we have been to the property and had the food of all of their restaurants during Harbor Nights events. Mama Della’s had the best reviews and the only MD menus.
Upon arrival, we had the choice of free self or $5 valet parking with validation. They have 4 restaurants there that validate and you can keep the car there as long as you wish (prior to midnight).
We took the boat over to Universal and it dropped us off in front of the sports bar so you miss the security madness and the long walk from the $30 parking garage. And, it’s super close to Universal Studios. The boats run very frequently. We didn’t wait more than 5 minutes on each side. It was a great night for the ride!
Upon return, we were quite early for our reservation but they gladly took us. It was quiet at that time as they just opened shortly before. We were greeted by lovely people and had a wonderful server, Youssef (that spoke Italian).
Considering the portion sizes, we opted for one magical dining and I had an appetizer for dinner. We started with the complimentary breads and garlic olive oil. YUM. really great.
We had the calamari for the app - delicious and a hefty portion with a vat of sauce. It wasn’t anything like you can get elsewhere but very good.
For the entrees, I had the mussels my husband had the gargantuan chicken parm accompanied with spaghetti and one broccoli spear. The mussels were outstanding (only 2 unopened) and a large portion as well. Dipping the breads in the buttery garlic sauce was divine. We still had leftover bread and several mussels and sauce to use for a later dish. The park was ok. Nothing special and a little dry - we have had this issue with chicken parm in the past. We did take the leftovers as we will still enjoy them later - it’s at least 2 more meals. We will opt for another dish in the future. We each had Italian wines and they were excellent.
During the meal we had the most wonderful singers come by to sing whatever we wanted. I contained myself with selecting something crazy like the Thong Song 😜 and opted for LOVE by Nat King Cole. They didn’t know this one but figured it out very quickly. Super impressive! The live singers can get quite loud in there as it’s a smaller place so I’d imagine that would affect people who would like to eat in a quieter environment. We loved it!
For dessert, we had the Dulce De Leche gelato. We had this before and it was SO good. 2 full scoops was plenty to share. And the dessert drinks!!!!! I had the banana old fashion - impressive.
Overall a really nice experience and solid magical dining choice. I do wish they still had pizza on this menu. We plan to do this again each year when we pick up our tickets!
When we received our car, the valet asked if we would like water or a coffee to go. Really nice touch. — at Mama Della's Lowes...
Read moreI have been coming here for some time with my friends and family. Celebrating Occasions and I truly enjoy the ambiance the food and the service accept today.
I will still come back but I needed to share this experience as I sit in the restaurant with my family I was extremely disappointed.
I walked in and I didn't feel the need to make a reservation as I already knew they would not be booked but Alicia the Hist stated that the earliest I could be seated is at 9pm as I arrived about 745pm.
I spoke to my family and they said let’s get some cocktails at the bar across and wait for them to call on us. So I made the reservation for 9pm. Something told me to call restaurant and let them know if we could be seated earlier we would love to, again the restaurant had plenty of opened tables so I called and I got guest services. Wow, I didn’t get the name but she was amazing I explained to her the situation and she said don’t worry I can get you in immediately so she made an 8pm reservation.
I walked back in to the restaurant and Alicia was present and I told her I was able to get an 8pm reservation and she found it and I asked her to cancel the 9pm reservation and all she cared about was finding out how this happened. I gave her the same information and she said. They should’ve never did that they are not allowed to do that we are overbooked and you will need to wait. All she cared about was how this happened and in the end this business is SERVICE what we do to make the experience happen and HOSPITALITY how we make our guests FEEL.
I must say Alicia didn’t give me any service and forget about Hospitality I don’t believe she understands what we do.
I believe and felt that she made me wait until 832pm to prove a point.
I don’t want her to lose her job at the end of the day we are in the PEOPLE business and our Focus should be on exceeding the guest experience. Your guest services know what they are doing.
The restaurant is great, the food is delicious, the ambiance is great, the live performance great.
Alicia may know the functions of the job but I don’t believe she has the care for the people she is serving.
It is 9pm now and my appetizer has arrived. Please steer away from Alicia and no matter what we believe make a reservation to avoid the...
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