Shin Japanese Cuisine — Restaurant in Orlando

I've eaten sushi all around the world, including Japan and Korea, and this was certainly in the bottom 10. Very disappointing since the ratings were so high. The sushi rice had a consistency of sticky rice rather than sushi rice, and the fish was clearly not fresh and not good quality. We ordered three rolls and left all but 3 pieces on the plate. It had an overwhelming vinegar taste.

They do not offer Hibachi, although they offer all of the food that it would take to make it? With Hibachi being such a popular dish for american Japanese restaurants. This was surprising. They also do not offer white sauce/spicy mayo at the table, yet its in and on the sushi rolls? The waitress told me it was not a Japanese sauce? Although it was invented by Toichiro Nakashima.

We also ordered the teriyaki Steak. The Steak made me and mother physically ill within 40 minutes on consumption even though I only had one piece and she had three. It was cooked medium rare when it was requested medium, it also didn't have a sear or crust. I'm assuming the hot food chef is american.

Great atmosphere, terrible food. Our server also hit me in the face with her long pony tail twice. I'm certain it was an accident, but could potentially be a...

Definitely don’t get to-go from here. I am sad to say that I will no longer be frequenting this establishment. I ordered 3 items, an avocado salad, a sweet potato tempura roll (hot since it is fried) and a Philly roll (cold with salmon). This order totaled around 30$ after tip. After picking up my food and walking back across the street to my apartment, I realized that they had my cold roll packed in with my hot roll. I Didn’t think anything about it, until I ate my first few pieces of the salmon roll. I then realized that my salmon was slimy and sweating and the roll was falling apart. So I called, because I am a firm believer of allowing the establishment to make it right first (probably my hospitality background) However the girl that answered the phone was very offensive and let me know that it is standard to pack cold and hot rolls together unless requested by the guest. After a few back and forth conversation, she offered me a $9 credit so I could have another salmon roll at a later date. The fact that it is standard for them to pack hot food and cold food together seemed absurd. But that wasn’t for me to determine. Now, I am dealing with an upset stomach/ food poisoning for 24 hours straight...

Terrible customer service, the server lady with dark hair and glasses was so rude from the beginning. That wasn’t the worst part, I ordered a salmon entree which wasn’t good honestly either, and they brought everything at once so I couldn’t take my time with the soup & salad. The tables are very small and the blonde server started spraying the tables around us with some cleaning product. I thought I could get over that but then the other one brings a mop that smelled like bleach and cleans the floor right next to our table. I couldn’t even enjoy my meal, sucks because I hadn’t seen my sister in so long and that was our meeting/ meal that I was looking forward to. Then to top it off I’m half way through my food and she asks if the checks were separate or together. And brought the bill fast, it’s so inconsiderate of the guest. Like I’m spending money here and just trying to enjoy my meal with my sister. Also made snarky comments when my sister asked for a fork, it’s a lot. I wish I could say the food was worth it but it wasn’t. Please do better, I will never go there again or recommend to anyone. There’s better...