I recently visited a Subway location that exceeded all my expectations. From the moment I walked in, I could tell this was not just any ordinary Subway—it was modern, spotless, and incredibly well-designed.
One of the standout features was the self-service kiosks, which made ordering quick and hassle-free. Instead of waiting in line, I simply selected my sandwich, customized my toppings, and paid—all within minutes. The interface was user-friendly, making the entire process smooth and efficient. For those who prefer traditional ordering, the friendly staff was still available at the counter, ensuring everyone had an option that suited them.
The cleanliness of this location was another major highlight. The floors were spotless, the tables gleamed, and even the food prep area looked impeccably maintained. It was evident that the staff took great pride in keeping the restaurant in top condition. The entire place felt brand new, from the modern seating to the fresh, vibrant décor that gave the restaurant a welcoming and comfortable atmosphere.
Beyond the aesthetics, the food was just as fresh and delicious as expected from Subway. My sandwich was prepared with care, and all the ingredients were crisp and high quality.
Overall, this Subway location sets the bar high for fast-casual dining. With its advanced ordering system, top-tier cleanliness, and fresh food, it offers a seamless and enjoyable experience. Whether you’re grabbing a quick bite or dining in, this location is definitely...
Read moreGo during the day but not at night. The service is bad at night. I really had to pee and I wanted to use the restroom and the store was open by the way. I even said I was willing to buy something. But they denied me access to their bathroom. I am literally a college student as well, sure I don't live at union west but come on man.
And this isn't even the first time I got bad service. I had a messy sandwich made to me at night and I complained and they just offered to rewrap it for me like lol. The sandwich was literally built bloated and messy. The person didn't even give me proper respect either, they just treated me with a monotone attitude.
I prefer not to be the person to get loud and call out some people but maybe I might end up having to stand up for myself. I'm trying to work on it.
How do they even use the bathroom then? It's not like I'm homeless I don't even look homeless either.
They didn't even give me proper respect they just had the attitude that they were busy while also being dismissive.
The food and atmosphere is like any subway I guess.
I understand if they are tired and work hard all day but that's not gonna stop me from criticizing their work ethic and...
Read moreOrdered a sub online Tuesday 08/20/2024. Waited 30 mins. Kept telling the employees I haven’t received my order. Showed the confirmation with the time of pick up and date. Was told by one employee that they never received the order. Showed proof the money came out of my account. Same employee stated since they never received the order it’s nothing they can and they can not make the sub. Even though money was taking out of account. Requested for a refund. The manager told the other employee that he’s not giving a refund. The same manager would not speak to me, ignored me the entire 2 hours until the store manager came back to the store. Poor customer service. Manger and the employee was rude and disrespectful. Call cooperate to leave a complaint no one answers the phone in the corporate office. Left a complaint on the corporate website. No one has returned my phone call or responded to my email. Now subway is in the business of taking money right in your face and...
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