Taco Bell — Restaurant in Oro Valley

The day crews are good at what they do. They give you whay you order. EVERYTHING. The night crew on the other hand literally forgets multiple things with a minimum of 1 item every single time we go. No Joke. They are always playing around or just leaning up against the drive thru window. No wonder they cant do their job right. They have gotten to know us because we are those "annoying" customers who come back every time something we paid for is missing. Tonight, the guy taking our order cut us off after every item saying our total even though we said we had more. He was trying to rush us out of there. They also forgot 1 item (SHOCKER) and when we got up to the window they knew exactly what it was and said " just 1 yea we thought so." They thought so. Not to mention I ordered 3 nacho fries and they were still partially frozen. And my 5 cheese cups (paid for 2 extra) were all less than half full and each had an extra cup under it. What a waste of product. We would stop going all together if there was another TB closer to where we live but I'm not driving further down late at night when we already drive 20minutes to this one. They seriously need a new staff. I love Taco Bell so much and so do my kids but this has...

This is one of the worst taco bells I've ever been to. Almost every time we go, they completely slop all the food together and they almost always get something wrong or forget to give us something. Every single time, the mexican pizzas are the sloppiest-made thing I've ever seen. The last time we went was the worst. We had to correct the girl several times and she STILL got a few things wrong AND forgot to give us HALF of our order. She also asked us after EVERY item if "that was all?", starting after the FIRST item, which is very annoying and seems rushed and impatient. (Plus, one of the bean & cheese burritos only had about one spoonful of something that vaguely resembled dried up beans in the middle, and no cheese or red sauce.) So we had to go back and fortunately, we got the manager that time, and he was very apologetic and gave us several coupons for free tacos, so that helped, but I'm seriously considering not going to this location anymore, even though it's the...

Update 6-22-23 Everything this evening was well prepared with a single exception and I place this first here to give everyone a head's up: If you want something fried, go somewhere else. The odor and flavor are definitely not fresh. Sorry. •••••••••• Though my faves have disappeared from the menu I was happy to discover the original tacos brilliantly prepared, staff positive and line moving snappily along. Olé!

What a difference a year can make. The above was late 2020. Tonight we arrived home missing part of the order and two items were incorrectly made. With current pricing it stings the sense of fairness all the more.

In keeping with that theme, the tomatoes were perfectly delicious, lettuce and tortillas crisp, cheese and meat fresh and flavourful. They were very short-handed but positive. Taking everything into account they were open and tasting like they...