Big Whiskey’s - Owensboro — Restaurant in Owensboro

Served bacon without my consent.

I ALWAYS read reviews before going somewhere new and this was the one time that I didn't. Big mistake on my part. Our family of 5 decided to try out this restaurant on a Saturday night. We arrived just before 6:00 and opted to sit outside to avoid the 35 minute wait inside.

Our server was lovely and attentive. We ordered the southwest egg rolls and they arrived promptly and were tasty. That's the last good thing that I have to say. My husband and two kids ordered a burger, my daughter ordered the kid's shrimp, and I ordered the Spin Dip Chicken Wrap. We waited over an hour after the appetizer arrived and still didn't have our food. The sever came by and apologized for the delay a couple of times and brought us complimentary chips and salsa. At this point we were hungry and annoyed, but fine. As our food was being put on the table, we noticed a family leaving that had arrived after us and sat inside.

Then dinner came and everything went sideways. Our food had clearly been sitting under the warmers for a long time. Our food was DRY and hot, the lettuce on my wrap was charred. After the second bite of my wrap, I told my husband that I thought I tasted bacon. He double checked the menu and said that bacon wasn't listed on the menu. I haven't eaten red meat in 26 years, but I still remember what it tastes like. A couple more bites and I was confident that there was bacon in my wrap. The sever came by to check on us and I mentioned that I thought that there was Bacon in my wrap. She said it must just be the breading from the (grilled) chicken. I stopped eating it and pulled out a piece of the bacon for my husband to try. He confirmed that it was in fact bacon.

At this point we asked for a manager. I haven't consumed red meat in over 25 years and I didn't appreciate being served red meat without my knowledge or consent. When the manager FINALLY came over, he seemed flustered and overwhelmed. We told him about what happened and he was very apologetic. He offered to comp my meal and offered a discount on the rest of our meal. My dinner sat there, barely touched. Given that I had hardly eaten anything, my young kids offered to take the patties off their burgers so I could at least have some bread to eat.

We then waited another 30+ minutes to receive the bill. We were on the verge of walking out because this entire experience took well over two hours. My husband and I have both worked at several restaurants and we're more understanding than most. But this was an absolutely awful experience. A large percentage of the world's population does not consume pork and to serve pork in a dish without clearly stating so on the menu is absolutely unacceptable.

As other said, the portions were small and the prices were high. Needless to say, we will NEVER be back or recommend the...

Unfortunately, we had a comically bad experience at Big Whiskey’s on a Friday night. We seriously couldn’t do anything but laugh at the whole experience. They had many tables available when we walked in but ended up waiting about 25 ish minutes, which we didn’t think was too bad for a table of 5. They initially tried to seat us at a table that only held 4 people and we had to go back to the host stand to request a larger table.

After we were seated, we ordered drinks and an appetizer. We waited about 40 minutes for our drinks and another 20 for our appetizer after that. Our waitress informed us that the bartenders were very behind this night and she apologized. There were multiple times where the waitresses weren’t sure which appetizers should go to which table so we ended up getting free food and other people ended up not getting the correct food. The appetizers were good (fried pickles & beer cheese and pretzels) but that was about where the good part ended.

We were sat for around 2 hours with still no food. An hour after ordering, the waitress came back and informed us one of the meals was no longer available. We waited longer and longer and then they finally began getting food. Except 3/5 of the orders were incorrect or missing a side item. The GM came over and spoke with us and comped everything except the drinks, seeming clearly defeated. One of our orders never came out at all (RIP the rack of ribs). We honestly just wasted so much time and the drinks were overly expensive but it was comical being able to bond with table neighbors outside about the mutual terrible experience. Pretty sure half the restaurant got their food comped that night. The servers were kind throughout the whole experience and we felt bad for them, knowing they were all struggling & equally as frustrated as everyone else.

They just simply weren’t ready to open. Would maybe consider trying again but not for another 6 months or so assuming I have another 2-3 hours to spare if things go south again. They have the potential to be good but would definitely hold off until they figure...

I pondered on not even writing this review but since the GM made a asinine comment I'm going to. Got seated at at 6:20 Received drinks at 6:45-6:50 Received appetizer about 5-10 minutes after drinks Then waited around for another 30 minutes and still didn't have entrees. In total we were seated there from 6:20 to 7:35 and still did not have entrees, so we told our waitress we would just get the check for drinks and app and be on our way. Then the GM (or atleast he saod he was the GM) comes over to "apologize" and say it was unacceptable and what not. My problem comes in with him then having the audacity to say "we aren't going to charge you for the sandwiches"..... are we referring to the sandwiches we never got? If so, I would assume it's well known that we aren't going to pay for the sandwiches that we waited forever for and never received, what an asinine and borderline smart elic comment to make, as a GM you should know better. I understand having hiccups when you're a newer restaurant, but over an hour and still no entrees is wild. I'm a patient and easy guy to deal with, but there has to be a line drawn somewhere. We will not ever be back.

also feel free to check my review history, I try to give everyone a good review and very rarely do I leave bad reviews, this bad review is well earned and I do not take it lightly because I understand how sometimes things happen. I was not going to leave this review until the GM came over and rubbed me very wrong. Do not act like you're doing me the favor by not charging me for items you...