Master's Donuts — Restaurant in Oxnard

I’ve been a frequent customer at this donut shop with my dad, but our recent visit was a complete disappointment. The service we received from chubby short Asian guy in anime merch was not just rude—it was shocking. We went at around 12 am and I get it , it’s late but that doesn’t mean that he can just be rude and demeaning. He repeatedly asked us “anything else?” while rolling his eyes, making us feel like an inconvenience rather than valued customers. To make matters worse, he carelessly threw our donuts into the bags, and the quality was far from acceptable. The coffee was cold, and the donuts tasted stale. As someone who works in customer service and hospitality, we’ve never treated our customers like that, regardless of how our day is going. Having a bad day is no excuse for deflecting bitterness onto customers who haven’t done anything to deserve such treatment. It’s disheartening to see a place we used to enjoy become so unwelcoming. We won’t be coming back, and I hope management addresses this issue before more customers have to experience the same...

I visited this establishment on 6/21/25 around 10:30 pm. They had a good selection of donuts, drinks and croissants. I got 6 donuts on my visit: 1 chocolate donut stuffed with cream, 1 maple bar with cream, 1 blueberry donut, 1 apple fritter and 1 raspberry filled donut. I got for myself the chocolate and the raspberry donuts. I didn't try the donuts til the next day, 6/22/25 in the evening and they tasted GROSS. I think it's the oil that was used to cook them. The donut had a chivo/goat meat flavor/taste to it. I only took one bite of both of them since both taste the same and I threw the rest away. What a waste of money... Then I had that after taste in my mouth so I had to rinse my mouth with iceed coffee to get that flavor off. FIRST and LAST TIME I visit...

Been going there for the past two weeks, and everytime i go im disappointed cause they don ever have the donuts that I like. Today 7:30 am went to get the donuts that I like and the asian lady wasnt there, but a mexican one asked for a half a dozen, and I got my favorites "yey" they had them went home ate one was ok kinda edible with a hint of hardness, so i decided i would get another,from my lovely pink box lol, turns out the other 3 of my favorites donuts were hard like rocks. I am disappointed. Im never buying donuts from them again period. The Spudnuts on channel island is the spot, they never have disappointed me so far, they always taste fresh and always have...