This review is tailored towards the management as this practice most likely is implemented by them inorder to meet some corporate time quotas which are to increase customer satisfaction but in result are creating a worse experience.
This review is from an observation from many visits and this seems to be a standard practice I'm order for the store to cheat the Wendy's franchises protocol.
When you drive to the order sign they make you wait for 3-5 mins before ordering, mind you this is with no other cars in front, I'm assuming once they take your order a clock starts ticking and they need to complete it within a certain time.
Then once you place your order and pay depending on what you order they make you drive to the parking lot and wait another 5 mins.
Other then this the food is good and they haven't messed up my orders but this really is an inconvenience and is creating a bad taste, to make customers wait exorbitant periods of time to balance out wait time averages is bad business and management practices and needs to...
Read morethis restaurant has no charging outlets in the wall is bare minimum but the food is a decent if you're expecting any type of hospitality experience you should probably move on to a different Wendy's the staff is cordial and not rude but does not go out of their way to provide a 100% satisfaction experience especially in the way the building is designed itself and the fact there are no places to plug in your phone and make review it's turning Burnham style at its finest getting it out don't waste your time here we have more customers to feed style I have no qualms with this however I believe that everyone restaurant or hospitality institution should be retrofitted with some type of electrical outlet if you have a speedy access area like the drive-thru do not put on the charade as if you have a dining area that gas would be received...
Read moreDo not go to this location if you are looking to have fresh food I've gone to this location multiple times this month and my meal has never been correct they're refusing to give out fresh food remind you they're not very busy at 6:00 in the afternoon you would Makes you wonder why on the dinner rush they are not busy Most likely because of the poor service at this location I don't know how many surveys I can-do But at the end of the day something has to give it is poor management that is directing these associates Or poor ownership Somebody has to take responsibility even coming in today the manager still did not know what I order which Which just States she has no clue what's going on she was too busy working the drive to and unable to walk around the store or be able to take any complaints because she was stuck at...
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