Flagler Steakhouse — Restaurant in Palm Beach

I went here for the first time on a slow weeknight. The food was excellent and so, for the most part, was the service. Perched atop the clubhouse at the Breakers golf course (the oldest eighteen holes in Florida), the Flagler Steakhouse is frequented mainly by hotel guests and club members. A shuttle services the clubhouse from the Breakers across the street. Probably because we visited on a slower week night, the feel was that of a private country club restaurant with mainly regulars and some there for special occasions. Men were mostly without jackets but you wouldn't feel uncomfortable if you wore one. It is not unlike a Morton's on the inside. Outside, on the veranda, is ideal seating facing southwest and looking out over the golf course and a stone bridge feature. Because of the direction, at night, you can see only the green expanse of grass and then treetops rather than the intrusion of downtown West Palm Beach were the building shifted westward. This made a difference for the view, maintaining the integrity of our staycation. The menu at Flagler Steakhouse is more varied than other area steakhouses with a broad selection of shellfish, some pasta, a few fish selections including branzino and sea bass, and a more extensive list of sides. Prices are high but not unreasonable with a t-bone priced at about $65. Our dinner for two with wine and a shared dessert was $250 with the included 20% gratuity. The highlight was the generous t-bone which was served charred and perfectly seasoned. The sea bass was just the way I like it, on the dryer side and finished over an open flame. The french onion soup was delicious and the beet, kale and aged provolone salad was devoured. Port and other after dinner drinks kept the evening lubricated and our wait staff was attentive throughout. The only issue, one that remained unexplained, was that my entree was brought to the table alone. My wife had no food in front of her. One of the servers noticed this and, unbidden, apologized and took my meal back to be kept warm. It took another ten minutes before we were served both dinners. Perhaps they forgot to cook my wife's sea bass? No explanation was provided or necessary as they were very apologetic and the food was excellent. I ordinarily order filet or a strip steak but I would have this particular t-bone again and again if I knew it would come out like it did tonight. This was an excellent meal but not exactly memorable in itself. The experience was like that of many nicer steak houses and there is tough competition...

Let me start off by saying this was over Valentine's day. Now I will explain I did not make this reservation but I have to believe my stepdad when he explained what happened because when we arrived & were seated no one truly welcome us until our actual server (2 servers later & a Busser) came by; none explained this was a prix fixe menu. On top of that I had to ask how this specific prix fixe menu worked with some of the items that were on the menu.

Now, our server was amazing. She really was. Smiling, professional, knowledgeable, & friendly. The issues with the kitchen were not her fault.

Three people cost us just under $800. My stepdad took care of the hill but as a hotelier I was absolutely shocked that no one had explained to us (especially when he made the reservation) the price of the prix fixe. Coming from one of the top Hotels in the Country, I was pretty shocked to even see that price. Yes, even compared to the breakers, the price, I felt should have had a pairing inclusive of the cost. That was an extra $50-$80 (give or take a few dollars).

Lobster was overcooked, steak was delicious, & all desserts were extremely tasty minus the red velvet which i personally felt was dry & not very flavorful. Drinks, although took forever were also a delight.

No one said goodbye at the end of the meal (there was a hostess we walked right by on the way to the stairs. She was looking down (was not even on her phone).

Unfortunately the one server cannot he held liable for all the interactions throughout the night that three people would have. Thankfully, she did make up for everything. The caliber of The Breakers is something I definitely would have expected a much better overall experience.

My stepdad, unbeknownst to me emailed Management. The first gentleman clearly did not know how to handle a situation like this. Nevetheless, trying his best he recognized this & contacted upper management. He called back my stepdad & quite frankly did a fabulous job at the recovery for the overall experience.

Thank you Flagler Steakhouse. We will definitely be back due to the way you handled this challenge. We appreciate you & thank you for the overall...

This was our 3rd year celebrating 4th July weekend at The Breakers and Palm Beach. The highlight or Star of the evening was the sommelier. She was very knowledgeable , friendly and recommendations was PERFECT ! The entire staff including our server was very professional and friendly . Since was 4 th July and our final dinner together we wanted to enjoy both our company and had every intention to try several more items on the menu. The selections were on menu for me was perfection and I felt like we truly saved the best for last. However we felt rushed , actually everyone around us was rushed and clearly staff wanted to leave which I can understand . Was kinda hard to enjoy our entrees and wine when everyone around you running , cleaning and clearly they wanted to close. We started our meal with Seafood tower/platter which to be honest I only tried the crab . After having shrimp cocktail at Breakers and crab all weekend at several places , let’s just say the crab meat was flavorless. I’m a huge FAN of French onion soup and the presentation was spectacular . The soup was more of cheesey, boiled , watered gravy with taste of onions but was cute. After long day in the sun the soup was my favorite dish but definitely not your traditional French onion but worth trying. For our main course we had the bone in filet and had ordered pepper crusted. The filet had no taste , definitely not pepper crusted and definitely tasted as it looked. The asparagus was not fully cooked and had no flavor so it definitely matched the filet , flavorless . The temperature was perfect . Was extremely disappointed with macaroni and cheese . It was not bad but not great but definitely should not be on menu with such basic flavor and undercooked pasta. Maybe in the rush of things the kitchen team forgot the basic spices and they definitely did not deliver what I thought was going to be perfection. First impressions are lasting impressions but because I loved the service , sommelier and location I will definitely come back at some point to give it another try . I definitely want try dessert and coffee next time when team not rushing to clean...