We had drinks and small plates at Lola 41 and while the food was ok! The extra spicy bartenders were less than appreciated or acceptable!
We ordered cocktails and small plates. When my husband ordered the bartender did mention that the drink was spicy. However, if a drink is too spicy the customer has an expectation of tumor telling them, ‘yeah it’s a spline’! THEN complaining to the male bartender. All within ear shot of us hearing him say, then don’t order a spicy drink….
Versus offering to fix the drink?! My husband asked for some soda water and she eventually brought over some agave syrup. We finished our drinks and left.
We also will be canceling our upcoming stay….
EDIT December 26, 2023
Since the reply of my poor review. I d actually take the time to reach back out as requested! Literally the RUDEST staff! These people act like they are Palm Beach elite and should talk down to you!
NOBODY can tell you when the GM Anthony is available. AND the person that answered the review leaves no contact information!!!! Turns out he’s in Boston…. Even though the rude manger on December 14th a girl told me they answered the review and she could assist me. I passed because of her condescending attitude!
Then today Issi was equally rude. I didn’t leave my name or number. She took it off caller id and had the GM who wasn’t available today suddenly call me.
He has no clue or care what’s going on at Lola 41! He’s equally unhelpful! I clearly see why his staff is so rude. He is as well…. I told him repeatedly how rude, unprofessional and unhelpful his staff was as he glossed over it!
READ what people are saying… the fact that you make excuses is the exact problem!
I highly recommend The Colony! Amazing staff, food, cocktails and our stay...
Read moreAn Unforgettable Experience at Lola 41 Palm Beach
Dining at Lola 41 Palm Beach is always a pleasure, but our most recent visit truly raised the bar. From the moment we walked in, we were welcomed with warmth and professionalism by Izzy, whose gracious energy at the host stand set the perfect tone for the evening.
We were lucky enough to have Anthony, the General Manager, guide our dining experience—and his sushi recommendations were spot on. Every roll we tried was impeccably fresh, beautifully presented, and bursting with flavor. It’s clear Anthony knows his menu inside and out, and his passion for hospitality made our night feel special.
Our server, Paloma, was an absolute gem—attentive, knowledgeable, and kind. She made sure everything flowed seamlessly and anticipated our needs before we even had to ask.
I also placed a take-out sushi order for my wife, and she was just as thrilled as I was. The quality of the sushi remained exceptional even outside the restaurant, which speaks volumes about the consistency and care that goes into every dish.
Of course, we couldn’t leave without having the Lola Burger, a staple we’ve enjoyed on previous visits. Once again, it did not disappoint. Perfectly cooked and packed with flavor, it remains one of the best burgers you’ll find in Palm Beach.
A big shoutout to Chef Brian, whose creativity and execution shine across the menu. And hats off to Manager Tyler, who was a visible presence on the floor, ensuring guests were happy and operations were humming.
Lola 41 Palm Beach isn’t just a restaurant—it’s an experience. From the food to the people, every detail is thoughtfully crafted. Can’t wait for...
Read moreWe had a 7:30 reservation which we were going to be late for, so we called around 6:45 to let them know we would be about thirty minutes late and they were very accommodative. We drive an hour to get here, to arrive for them to tell us they closed the patio because of the rain so they can’t seat us. Instead, they said we had to wait until all the other tables were seated and other tables who were also on the patio were seated. They didn’t know the timing of how long the wait would be. That’s fine, I understand that things happen. However when we called, it would have been nicer to have been told this would be the case. We could have decided not to follow through with our reservation without wasting anyone’s time. I was speaking to the man at the front desk where I suggested that it would’ve been appreciated if they had done so, and asked if he had a sense of how long it would take, when the blonde lady at the front desk rudely cut me off to defend herself. At the end of the day I am not blaming anyone, and I don’t really care what is being said- I just would have appreciated a heads up is all. I understand that things go wrong. We have been here before and liked it but I’d have to rate the customer service a zero if I am being spoken to this way. The situation was annoying but it was no one’s fault- we just wanted a bit of professional courtesy. I just really did not appreciate being talked to this way. I would suggest not working in hospitality or client services if you don’t know how to act without aggression. We left out of principle, and honestly I feel like everyone else except that blonde lady was trying to be helpful or at...
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