Auntie Anne's — Restaurant in Palm Desert

First time visiting. Wanted a snack in between shopping and ordered the cinnamon pretzel bites and the hot dog minis. Deduct 1 star: the hot dog they used for the pretzel dog was spoiled and tasted terrible. Another star deducted: long lines. I wanted to return the pretzel dog minis but the long line was a complete turn off. I may return and I recommend this auntie Anne’s with caution. Beware what you order & be prepared to return your order...

6 people working behind the counter and there were 2 of us waiting in line. Finally 1 person came over to help us. I asked for a large cinnamon mini pretzel Bites. When she puts it on the counter she knocks 2 off the cup! She picks them up and says "do you want these?" I said "not those 2 but you should replace them!" which she did. At least 4 bites were recycled regular ones (with salt) made into cinnamon...

The dip was completely cold for the pretzel. When you order a salt pretzel, you expect a hot cheese dip if you want to get it. They are always hot. These were so incredibly cold. They were splitting into half. They were completely useless. The person rudely refused to heat up what should already have been hot in the first place. They were not edible. I will not be...