Service was lacking. From the front where you place your order to the long wait to get food, without anyone checking checking in after being seated. I would suggest not leaving your tip when you order and wait until you are ready to leave, and leave your server cash. Aside from the lacking service, the food dining experience was some of the worst we have experienced since moving to Palm Springs. Located in the Kimpton hotel, which we frequent when traveling, have come to expect a better overall dining experience. The food was mediocre at best. The flavors were off and after waiting 40 minutes to get food, it arrived cold. The baguette in the french dip was so hard it was inedible, even after soaking in au jus. The meat itself was almost tasteless and the fries were cold and had a weird flavor. The chicken sandwich bun was also hard and the chicken itself was the size of a small chicken tender and was barely warm. Can't imagine ever making the effort to return. There are plenty of 4.5 to 5 star restaurants within a block of here. I'd suggest...
Read moreHad three separate meals as this is the restaurant Diamond members get free breakfast. Love you have until 3 to eat rather than just regular breakfast hours. Six different meals and everyone has been terrible. Barramundi sandwich had a tiny piece of fish and bread with zero flavor. Chicken panini sandwich is smothered in butter and has awful chips on TVs side. Tomato salad had four pieces of tomato and a full loaf of breaded croutons. The worst dish by far was the croque madam…no ham and smothered in vile tasting and smelling cream spinach sauce. Did not even eat a full mouth full. Coffees are good but I understand why the place is deserted. What I don’t understand is the food on the pool deck is great. Just bring that menu here or close this place. It gives the hotel a terrible reputation. Asked about putting a heater on - told she does not know how and said she would ask someone but 25 mins later nothing in a completely empty restaurant at 2.45pm on a Friday when other restaurants are...
Read moreThe atmosphere is beautiful and the service was AMAZING. I went in (first time there), to place a carryout order and the gentleman assisting me was very helpful and efficient! The two items I ordered were ready in 10 minutes! That being said, I did not care for the food. I ordered the quiche and the french toast. The quiche really didn't have any flavor to it and had argula piled on it. The french toast was smothered with some kind of berry paste all over it that did not taste good and made the toast soggy. None of it was salvagable. I will say that this is probably my fault for not reading the fine print. I just saw the french toast on the menu and assumed it was plain unless you requested it otherwise. Definitely dissapointed that I just paid $46 w/tip for breakfast and sadly couldn't eat any of it. This is in no way meant to be a negative review towards the establishment. I'm sure others may enjoy the unique way in which they prepare these entrees....
Read more