Gezziny's Homemade Pizza — Restaurant in Palmdale

UPDATE: My initial review was for 5 stars. For their pizza still gets 5 stars. The issue is this- 2 weeks ago we placed our 3rd online order for delivery. 45 minutes after the order was placed we received a call stating that delivery was not possible as they Never delivery to our location. Mind you… we ordered two other times with out issue. They canceled our order and said that we would not be charged. We received a charge of $50 to our credit card. We went in to the restaurant, explained the situation and requested that the error be corrected. They told us that it would be 3-5 days for the refund. Day 14, still no refund, so back we go to see what the delay may be. We are told that they received notification of the refund from their 3rd party vendor, “Order Anywhere.” It is almost impossible to reach this company and the refund is no longer the responsibility of Gezzinys, but is up to us to pursue. So, while we like the pizza here and the team members are nice, we feel that management should be a little more involved with something like this. If you place an order thru the online service, “Order Anywhere” be prepared to be ripped off.

Hello Foodie Fans of the AV! Gezzinys Homemade Pizza on Trade Center Drive is the bomb! -They offered delivery to us at 25thE, which was awesome in itself…. When we received our pizzas, they were HOT•HOT•HOT! -Great flavor, portion size and presentation. -Price was fair, delivery was in a very timely manner and….they did not get lost, or forget toppings like another popular place does… all the time. -Buffalo Chicken Pizza packs some heat! You’ve...

Thanks for nothing Gezziny’s! I tried to place an online order but couldn’t complete my order on their website. Then I tried to call in my order, no answer. Ok, no problem, I decided to drive over and order in person. Left my home about 7:40pm and arrived about 7:55pm. Stepped inside Gezziny’s at 7:58pm. The person behind the counter asked if I called in for pick-up. I answered no and before I could say anything else, the guy says, “We’re closed”. I reply, “You’re closed”. He says, “Yeah, we close at 8”. I again repeated what he said and he said yes. Ummm, ok… I told him that I checked Google before I left the house, and it indicates that this place closes at 9pm & the huge ad/sign on the building says that they close on Fridays at 10pm (see image). He says, “We’re closed, have a nice night.” Would someone please clarify what time this place actually closes? Is it? 8, 9, or 10pm? I sit in the parking lot looking for another spot to eat, meanwhile this place stayed open well after 8pm. The flashing sign in the window says “OPEN” AND their front door was wide open (see image). Sat for 10 minutes just to see if they closed but they never did. You lost $$ tonight. I wanted to order 3 XL pizzas. I’ve been looking for a new pizza spot and this place comes, seemingly, highly recommended. Says it’s the place to go for good pizza. Hmmm… Looks like I’ll never know because I’m never coming back… My 1 star is for the place looking decent on the inside and the parking lot...

I just glanced at the low ball ratings for Gezinny's and the theme that jumped out is on line ordering is terrible. Here is my experience from today to validate those claims. This was my FIRST time ever using this pizza place. The website says they open at 0900 but they really don't open until 1100. No, I didn't want to eat at 0900 but i would have liked to order then and pick up at 1100 and not just start ordering at 1100. So I call and they answer at 1105. I literally was their first order of the day, maybe second so its not like they were maxed out. I want to order 7 XL pizzas, about $170. The kid on the phone literally sounded exasperated, like I'm bothering him. First thing hey says like he is trying to discourage me is "Ya know, its gonna be at least 40 minutes right?" That's what he said. Then when I said I wanted 7 pizzas , the guy like sighs and says "That will be more than an hour then" - Yeah he said that. So I was like "Sorry to bother you man, I'll take my business elsewhere." I hang up, I call Rigatonis in Quartz Hill. My order was taken in under 5 minutes on the phone. It took me 20 minutes to drive there , when I walk in, my last pizza is going in the box, they hand me all 7 I'm back to work in under 40 minutes. 15 very satisfied people here today due to Rigatoni's outstanding customer service. I wont be "bothering" Gezinny's with any future business. Terrible customer service at that...