Applebee's Grill + Bar — Restaurant in Papillion

April 2021... Edited... it's been a year since we last had Applebee's as we wanted to wait until we had our covid shots so we could go in instead of order delivery (see below review). So we went tonight. Not busy at all but short staffed so bartender was running the bar and waiting tables.. he was our server. He was nice. Drinks came quickly. Had our appetizer pretzels and beer cheese dip. Hubby got his burger and I got salmon, mashed taters and broccoli. Looked awesome until I turned the broccoli over to cut it in half as it was a huge piece. There was a worm on it. I get that this is a veggie but if they are washed and prepped properly, there should not be worms on it. Needless to say.. our experience hasnnot gotten any better. I lost my appetite after so waited for hubby to eat so we could pay for his meal and get out of there. Not sure if we should ever bother with a 3rd chance.

Original post 2020... Covid19 pandemic.. people are urged to stay home. We ordered for delivery. After the order was placed received a text that doordash was delivering. That went fine. Order 8oz steak med med well with loaded taters and loaded mac n cheese, double burger well done with fries and spinach artichoke dip and chips. The order was missing the fries. Manager won't send them out.. even though we tipped them when we paid online... Paid a delivery fee and service fee!!! He said they will mail us a gift card... We have heard that before... On at least 2 other occasions over the last year or so. We have NEVER received one of these (imaginary) gift cards. This is our favorite location to sit in at... But we can't with everything closed. We expect the same service for delivery!! Then after all that.. opened the steak. 8oz.. NOT. I put it on my food scale as it looked so tiny... 5.9 ounces. And it's bleeding... ABSOLUTELY DISGUSTING... Seriously.. just because we are not in store... This type of business can still be published everywhere. I'm so angry and disappointed. Maybe they just want to take advantage since they know we can't go in...

At 34 years old, this marks my first ever bad review for a place on google. Not a good award, Applebees. Putting it nicely, the service was abysmal. We (2 people) ordered the "Endless Chicken Tenders" and "Endless Shrimp." After eventually getting our initial order, we were promptly forgotten about. The waitress stopped by once in an hour and had someone else get us a single secondary half-sized helping. She did not stop to ask about refills, how the food was, or anything at all. It felt like she was serving her 2 other tables beside us before making an about-face and pretending our table did not exist. I cannot logically think of a reason for why this happened. We were polite and mild-mannered, not that we were even given a chance to say much. The shrimp was good (aside from one that did not taste fully cooked), but the chicken tenders were the driest we have ever had and the fries were borderline-gross. We spent $32 for "Endless" stuff plus drinks, but got no service. This was a horrendous value for the money and we not only felt disappointed, but we felt like we were treated as lepers or having the plague. It felt eerie just how ignored we felt. We ended up giving up trying to wait for a single drink refill or any other service. We stacked our plates nicely at the end of the table and consolidated trash to attempt to be considerate, but waited a while longer before the waitress finally arrives to ask "how is everything? Can I get you anything else?" The waitress seemed completely oblivious to the stacked plates and cups and didn't understand the plain signal for the bill. This was one of the worst experiences I have ever had out to eat. Horrendous service, mediocre at best food, and awful value for the money. I cannot in good conscience recommend anyone giving Applebees another chance since their recent decline. Avoid this restaurant and avoid this location in particular. I understand it is/was Friday afternoon, but this was not a normal or acceptable amount of...

5 Stars: "Service with a Smile and a Swish at Applebee's, Ralston!"

We meant to post this a couple of months earlier after it happened!

Never have I ever imagined that a lunch at Applebee's in Ralston could turn into a front-row seat at a French farce until Mitch, who lost a bet, sashayed in. Draped in a frilly French maid outfit, complete with lacy apron and a dainty headpiece, Mitch was the picture of sheer mortification. The outfit, a frothy concoction of frills and flounces, was hilariously humiliating with its exaggerated femininity contrasted starkly against Mitch's unassuming demeanor.

The staff at Applebee's were in stitches, their laughter a warm backdrop to Mitch's bashful performance as he fluttered about, feather duster in hand. It wasn't just the outfit that caught the eye—the string of pearls around his neck and the delicate white gloves only added to the absurdity of the spectacle. The knee-high stockings and the click-clack of his black heels against the floor announced his arrival long before you could see him, a maid on a mission to serve up some good humor along with the appetizers.

Mitch, bless his heart, took every chuckle and snicker in stride, twirling with the kind of grace you'd expect in a Parisian cabaret rather than a neighborhood grill. It was a scene so out of place, so comically endearing, that it left us all applauding the good sport that he is.

Kudos to Applebee's for not only embracing but celebrating the moment, ensuring that every patron left with a belly full of food and laughter. And to Mitch, whose lunchtime escapade in ruffles and lace will go down in the annals of Applebee's history—you, sir, are a legend. Cheers to a meal I'll...