If you see a bartender that’s about 5’6” and has his dark hair pulled back in a ponytail, come back another day.
Although the appearance of the speakeasy and liquor selection were excellent, our service was some of the worst service I’ve experienced at a bar.
I arrived around 6pm on a Thursday with my wife, father-in-law, & brother in law. As we entered, another group of 4 was leaving - leaving us as the only guests in the bar. The hostess sat us at the bar.
Although we were carded at entry, the bartender asked to see our IDs again and then proceeded to scratch and inspect my father-in-law’s ID. When asked about why he was so insistent on re-carding my father-in-law the bartender replied tersely “she does her job, I do mine”.
I shrugged off his remark as a simple misunderstanding.
When asked to describe the sesame-infused rye whiskey, the bartender curtly replied “it tastes like sesame”.
At this point, I would have left, but my father-in-law was eager to try a cocktail. He ordered a Ryu while I opted for Buffalo Trace on the rocks knowing this bartender would likely not do a great job on whatever he was about to make for us.
The bartender then prepped the round of drinks in front of me but failed to maintain his seal on his shaker while also shaking close enough to the bar that he sprayed me with some of his error. No apology was given. The bartender then spilled some of the cava he poured into my wife’s Hanami due to his goofy attempt at flair bartending. He also forgot the white peach air foam on my father-in-law’s Ryu.
I asked to close immediately when given my bourbon. I closed the tab and tipped him as a friend of the industry would. I asked the bartender if he was having a rough day to see if perhaps there may be some reason for his terrible service. He said “no”. I let him know that he lost his seal and sprayed me with some of what was in his shaker. The bartender replied “this is the splash zone”.
After he saw the tip, the bartender tried to chat with us and recommend a bar from our hometown of Los Angeles. He recommended Death & Co - one of the most well-known chains of bars in the world.
If he was in the weeds, I could totally understand not wanting to explain an ingredient if busy and I can understand spilling and mistakes when busy but on a slow Thursday at 6pm his attitude and service was absolute garbage. He could use some retraining on technique...
Read moreWhat an awful place. First our party of 4 sit down look over the menu. The cocktail server came over, I wish she hadn't with her horrible lack of personality. My friend ordered a pink kitty, immediately the server says we can't make that. After a little questioning she asked the bartender and yes they can make it. I ordered 2 different drinks with the same response, nope can't make those either. I gave up. The 2 gentleman ordered a Manhattan, the server says we can't make that because they don't have vermouth. What kind of bar/speakeasy doesn't carry basic cocktail making ingredients? My husband goes to the bartender and shocking there is vermouth behind the bar. The bartender also made the Manhattan with dry vermouth. It's clear the bartenders are not craft cocktail experienced bartenders. At this point is was clear the server didn't really care about her job, service or the customer! I am completely understanding of the fact the whole casino just opened, but rather than showing your full menu of all the things I cannot order (which is beyond frustrating) have a shortened menu with the drinks you can make would be ideal. Pictures attached is the menu which 90% "they...
Read moreThe drinks were presented in an interesting way, but alcohol content super low and not particularly interesting tasting.
Service extremely slow. Small place so you can’t fit a lot of people inside so their staffing is pretty simple too, but when we were there, it took a long time just to order when there didn’t seem to be much going on at all.
Decor and atmosphere is interesting. A bit superficially Asian, like slapping together a bunch of Asian looking things. Not cat themed enough considering the name of the place.
Not sure what kind of Asian they were going for, but not a whole lot of Asian alcohols on the menu. Almost non existent if you put aside the Japanese whiskey. This was the most disappointing part. Not a lot of sake shochu soju baijiu or anything. So of course the cocktails don’t really incorporate any of these Asian alcohols missing from the menu.
If you go there to try out drinks, I recommend not ordering off the menu, but asking for a bartender’s choice, which is technically on the menu. Just trust that the actual bartender will come up with something a lot better than whoever created the...
Read more