The Cheesecake Factory — Restaurant in Paradise

Another Slice of Heaven at The Cheesecake Factory Some places are more than just restaurants; they are destinations. They offer a sense of comfort, familiarity, and pure indulgence that keeps you coming back, no matter where your travels take you. For me, The Cheesecake Factory is one of those places. My recent visit to the Las Vegas location at the Forum Shops proved once again why this chain holds a special place in my heart, and it was a joy to introduce a new family member to its undeniable charm.

The Setting: A Familiar Grandeur One of the most remarkable things about The Cheesecake Factory is its unwavering commitment to a consistent and spectacular atmosphere. The Las Vegas branch, nestled on a vibrant terrace at the Forum Shops, is no exception. Inside, the design is a familiar blend of eclectic opulence, with high ceilings, grand columns, and murals reminiscent of ancient worlds. It is a space that feels both extravagant and welcoming, creating a unique backdrop for any meal. While the interior can feel a bit dimly lit, it adds a cozy, intimate feel that contrasts beautifully with the bright, bustling energy of the Las Vegas Strip just outside. My aunt, a first-timer, was completely captivated by the grandeur, proving that the magic of this unique decor never fades.

The Food: A Feast of Flavors The menu at The Cheesecake Factory is famously extensive, a veritable tome of culinary possibilities. It is a place where you can find something to please even the pickiest eater, and our choices on this visit were a testament to its variety and quality. Every dish was a knockout.

Service and Value A great meal is made even better by excellent service, and our experience in Las Vegas was seamless. The staff was attentive and friendly, striking the right balance between professionalism and a warm, approachable demeanor. Our server was on hand without being intrusive, ensuring our needs were met and contributing to the overall relaxed and enjoyable ambiance.

When it comes to value, The Cheesecake Factory delivers. The prices, generally in the $20 to $30 range for a main course, are more than fair given the generous portion sizes. These are not dainty plates; they are hearty, fulfilling meals that often leave you with a delicious second helping to take home. It is a rare find in a high-traffic tourist area like the Las Vegas Strip, making it an even more appealing choice for those looking for a substantial and satisfying meal that won’t break the bank.

The Grand Finale: Cheesecake Bliss Of course, no review of The Cheesecake Factory would be complete without talking about the star of the show. With dozens of varieties on offer, the dessert menu is a world unto itself. My personal favorite, the classic New York-style cheesecake, is a masterpiece of creamy, dense, and perfectly tangy perfection. While each slice is a caloric adventure, it is also a monumental slice of dessert heaven, made for sharing. Introducing my aunt to this grand finale was the perfect end to our meal, watching her delight in the richness and size of her first slice.

Verdict The Cheesecake Factory at the Forum Shops is a highly recommended stop for anyone visiting or living in Las Vegas. Its combination of a beautiful setting, a massive menu of consistently delicious food, generous portions, and friendly service makes it a standout choice. It is the perfect place for families, groups with diverse tastes, or anyone simply looking to indulge in a truly satisfying and memorable meal from...

I sincerely hope that the GM for this location and Corporate read this review and seriously consider the gross mishandling of this issue.

I was on a school trip where we visited The Cheesecake Factory at 3500 S Las Vegas Blvd. During the meal, some friends and I separately ordered some other items. A mistake was made and they charged my card for not only the extra items, but for $430 for the whole table's meals on top of that (something that was supposed to be charged to the school card). Only the receipt for the extra items was ever brought to me, and I was unaware of the situation until a couple days later when the charge showed up in my account.

As soon as I noticed the charge I called into the restaurant with little to no help. After multiple calls I eventually made some progress with a manager that was more helpful than the others (Shoutout Alex). I gave them a photo of the receipt (which I got from the university), the order number, original card info, as well as the card info for the card that was supposed to be charged, and the situation was sent to corporate. For the record, I was cool, collected, and polite to each of the representatives that I talked to.

I was then told "It's with corporate" numerous times over the next few weeks. After this wild goose chase had been going on for a whole month, I was FINALLY put in contact with someone from corporate named Craig Gumm who was unsympathetic to the issue that THEY caused and he refused to correct the charges. In fact, he stated that they are literally incapable of voiding the payment on my card and charging it to the correct card. This was after he was informed that the signature on the receipt is not mine.

He also mentioned that that apparently the staff at the Vegas location was aware the whole time that they could not assist in switching the payment to the correct card (something I have a very hard time believing) and also claimed that none of the calls to them are recorded even though their line specifically states that it is.

I'm a college student. I haven't been able to pay my rent this month and am at risk of being evicted because I'm missing half a grand from my bank account. All because our waitress screwed up the payments. This...

Dining at The Cheesecake Factory in Caesar’s Palace is an experience that promises much, given the popularity of the chain and its prime location in Las Vegas. However, on this occasion, the culinary execution fell short of expectations.

The Thai lettuce wraps were a striking disappointment. While the presentation was visually appealing, the balance of flavors missed the mark. The dish leaned heavily towards sweetness, overpowering the expected zest and spice that typically characterizes Thai cuisine. This imbalance left the dish feeling one-dimensional and unsatisfying.

The beef tacos, unfortunately, continued the trend of underwhelming flavors. Arriving lukewarm, they lacked the savory punch and warmth one anticipates from a dish meant to offer comfort and boldness in taste. The flavors were muted, offering a rather plain tasting experience that didn’t quite match the vibrant expectations or the cost set by the menu.

The anticipated grand finale with the strawberry shortcake also underperformed. The cake, renowned for being light and fluffy, was inexplicably hard and dense—more akin to a rock than a dessert meant to delight and satisfy.

Despite the culinary setbacks, the service at The Cheesecake Factory was undeniably exceptional. The staff was attentive and courteous throughout the meal, maintaining professionalism and warmth. Notably, the manager’s response to feedback was exemplary; upon learning of the issues with the dessert, they promptly comped the strawberry shortcake, which was a commendable gesture towards customer satisfaction.

While the food at The Cheesecake Factory in Caesar’s Palace left much to be desired on this visit, the dedication of the staff and management to ensure a positive dining...