IKEA Restaurant — Restaurant in Paramus

Just today I stopped by IKEA to grab a couple ice creams for my kids. The store was pretty busy , the exit coffee shop not so much. I ordered 2 kids vanilla ice cream cones and a soda. When my number was called out I get to the counter and the young lady working there wants to hand me 2 vanilla and strawberry swirl ice creams , she was very impatient. I told her that wasn't my order , she insisted very loudly that it was (at this point everybody is looking at me) , I told her no , I would never order this as my kids really dislike the strawberry flavor. She looked at me and barked "You'll have to get new ones over there and pay again!" , I asked if she couldn't just replace them and she said said "GO PAY FOR THEM THERE!" while pointing at the ordering screen. I was I'm a rush so I just bought new ice creams . This was a very embarrassing situation , seems like IKEA is more concerned about getting my money than customer service , I have never been to a store where they wouldn't just replace the ice creams and end the matter right there , on top of that be spoken to like a child. Service in IKEA elizabeth has been way...

I think they have reopened a little before they were ready to. I understand we have to get back to business but shopping there is nothing short of hell. This review is specifically about the restaurant, and let me tell you that it is not worth it. Eat before you come or eat after you leave. There is no sitting in the cafe so your food is purchased at the lunch counter downstairs and then you are required to take it out of the the store. You are not allowed to eat there at all! I had a hot dog and it was nothing but gross. You are expected to order your meal on a computer screen. I have no issue with that but they scream out your food as if they're auctioning off things rather than there being a specific number assigned to that particular item. If 10 people order two hot dogs are we supposed to fight over them? Anyway, as far as I'm concerned it's a nightmare and absolutely not worth eating there. The store itself that's another nightmare. I'll save that for a...

I love this IKEA store but not a fan of the food at all. First time I had eaten here was back in 2018. It was such bland food that I didn’t even try again until today. I was desperate for food and happen to be in IKEA, so it was my only option. Surprisingly I got some ones this time. Chicken tenders, fries, peas were actually pretty good. But the mac & cheese was so tasteless.

There was only one server and one cashier, during peak dinner time, causing a huge line at ordering and at checkout.

Food hall is pretty nice, lot of spots available. IKEA put some of its own lamps, lights and furniture to highlight their own products. Utensils and condominiums are in common area. But the sauce station was a mess. Some ketchup pumps were broken. Soda fountain was under...