Dutch Bros Coffee — Restaurant in Pasco

horrible service we were the only person in line and we waited for 10 mins just at the window and the people working still didn’t attend us and just left us there waiting until we had to ask if we can finally order and when we did, they just thought that we had already ordered when nobody else was behind us and nobody else had ordered and they were too busy flirting with each other and they were just all like all up on each other kept looking at us and still didn’t make any drinks regardless if we hadn’t ordered And also when we ordered the lady was being so mean and she kept giving us attitude she was so moody and bad attitude and messed up our drinks after we repeated them like five times to her we asked for drizzle and we still didn’t get drizzle we asked for Boba and we still didn’t get Boba and still paid for it...

We had ordered two drinks initially. When we get to the window my husband realizes that there are dulce de leche drinks, so he asks if he could get one. My husband is apologetic when ordering. This occurred 9:50ish AM. It was a light skinned Mexican female, an African American female, and a white male. The African American female and light skinned Mexican female rolled their eyes when my husband requested this drink. The the three of them proceeded to make fun of the drink my husband order by calling it a douche drink, which was highly offensive as we are two gay men. Correct your employees. I’m using skin color, race, and gender to identify these individuals because I did not capture their names. This is exactly why I never stop...

I have always loved it there but when its close to closing time and they are blasting the music and see you are at the drive thru because you want to order drinks and they avoid eye contact RATHER THEN TELL ME THEMSELVES THAT THEY CLOSED A LITTLE EARLY OR WHATEVER THE CASE MIGHT OF BEEN BUT HAVING TO BE PARKED THERE WAS NOT WHAT DID IT ....THEY SEEN US BUT THEY AVOID EYE CONTACT WITH PEOPLE AND ITS NOT THE FIRST TIME ITS HAPPENED TO ME. Aside from these incidents i absolutely love the positive vibes they have going on ...from the moment you drive up to order n they greet you with a huge smile and always stir you in the right direction when you tell them what you like...