Pollos el Rey — Restaurant in Pasco

Avoid This Place at All Costs!

If you value your health and your money, do yourself a favor and stay far away from this restaurant. They specialize in grilled chicken, but based on what I was served, they have no business doing so.

I paid $18.50 for a meal that consisted of a chicken leg and thigh with rice, beans, and some cold, sautéed onions and green chile. The salsa was not spicy at all. It looked liked they put a tomato and water in the blender and called it a salsa. The chicken was undercooked, reheated, not tender, and had a terrible smell—a clear sign that it was not fresh or properly prepared. To make matters worse, the meal came with only two tortillas, which felt like a joke considering the price.

Customer service? Terrible. No care, no effort, and no regard for the quality of the food being served. The only halfway decent thing on the plate was the beans, the atmosphere was nice and the place looked clean but even that wasn’t enough to make up for the disaster of a meal.

I will never be coming back, and my message to the owner is simple: Would you eat this? If the answer is no, then why are you serving it to paying customers at an outrageous price? Think about the food you’re putting out before expecting people to spend their hard-earned money on it.

Save yourself the disappointment (or worse, food poisoning) and eat...

If you never had a foodgasm you need to eat here at 12 noon because at closing the food was delicious but that noon meal got upgraded from a quarter chicken meal to a half chicken meal with extra rice and beans because it’s gonna be dinner too. So back to my soul leaving my body this food was definitely made with love not just the love of cooking but the love of catering to others. Yesterday I came at closing and I’m not sure if that’s the manager or owner that made my meal. She was so kind so understanding so generous when it came to my wants and needs of the food. She was very patient with me because she speak Spanish and I speak English, but this Mexican establishment will always get my business. I’ve been wanting a home-cooked meal for a long time and this restaurant is it so if you down for Mexican food, I strongly recommend this establishment. I am grateful that the client that I take care of and her family recommended...

Had a 5:45 table reservation for a "restaurant " for dinner . Ended up arriving late and wife decided not to go , so I went late (5 mins. ) anyway . When I arrived there was 1 table with 3 people seated at it with about 8-10 empty tables around the " restaurant" . I stated to the girl behind the counter that I had a reservation for 5:45 but saw no table reserved and she never acknowledged this .When I looked at the menu, the first five items we're chicken derived and I ordered accordingly thinking that's what was good in the reviews I had read - guess what ? No chicken unless I wanted to wait for a half hour for it to cook- what kind of "restaurant" doesn't have their main menu item available for Saturday night at dinner hours ? This one . Too bad , I was looking forward to a better experience than...