Domino's Pizza — Restaurant in Paterson

Worst damn dominos in the face of the planet, idk where to even start with the bs of this location, and i have no idea why this location has not been addressed yet or shut down, by far the worst food establishment ive ever ordered from, i ordered through the app and after over a hour of waiting i give them a call, they dont pick up the phone, mind you they NEVER pick up, and if by some miracle of god you reach someone its like they just put you on hold and make you waste your time so you just hang up, after i explained to the employee my issue they assured me the driver is on his way that there just really busy, half hour later i call again and AGAIN the rep says to me " our driver just left he will be there shortly" how does it make sense that i ordered food almost 2 hours ago and the driver is just leaving an hour and a half later ? The best part is that the food NEVER arrived to my house and the food was already paid for! I made a claim with dominos corperate right after and even spoke to someone gave them my transaction number of the order and everything, Not even they got back to me. So dominos pretty muched robbed me of 25 bucks and left a horrible impression as a company. the staff are unprofesional and rude they dont care that there food and money is being messed with, the times i got the girl on the phone she was laughing as she picks up still in a conversation with her co-worker and proceeding to put me on hold like i mentioned before. This place needs is...

Once again, this Dominos insists on alienating it's customers. They still live in the dark ages. They refused to deliver an order to an established business, that is literally located directly across the street from their establishment because we used a virtual credit card (from Capital One BTW) and couldn't show them the actual card. They wouldn't deliver because of possible fraud and theft. HELLO! Virtual cards are offered and used to prevent fraud and theft. A one time use number prevents the card number from being stolen by hackers or the driver. The store makes it seem like we don't order from them at least once a week. and they claim that trust is an issue. However, taking steps to protect my own financial information from possible unscrupulous employees is frowned upon. Keep in mind that ordering online and paying in cash wasn't an option because of the size of the order. More than likely this was just a ploy by the lazy employees who just didn't want to the make the almost $200 order. I hope the actual owner or operator of this store reads this and realizes that no everyone in Paterson is looking to rob their drivers. BTW, Papa John's didn't have a...

I’ve been a regular customer at this particular store for the last 7 years plus. The last few times I’ve ordered for delivery I’ve been extremely disappointing. I live 3 blocks away and had to wait over an hour after my order left the store. Today, I ordered Medium pizza, 2 orders of wings and order of garlic knots. According to Tracker (and I called the store ) my food was out for delivery at 6:44 pm and received the food at 8pm minus 2or3 mins. The food was cold, some wings were literally out side of aluminum foil because foil weren’t closed in either box, pizza looked as if it had fallen out and put back in box. Most of the cheese was off the pizza and most stuck to top of box which was not properly closed. We couldn’t eat the pizza and didn’t trust that the wings or garlic knots hadn’t been tampered with. I called the store several times and was put on hold and never made contact. $33.86 later (including $3 tips) I still had to cook supper for my grandchildren. Because I kept being put on hold with no consideration or answer from store.... for the first time I opted to write this review. I don’t plan to order from this store...