Denny's — Restaurant in Pembroke Pines

Let's just say I have not eaten Denny's in years! Today I've decided I wanted Denny's for breakfast and boy was that a mistake.

As soon as we walked in there was a line. I wasn't quite sure why there was a line when there were about 4 tables open. We waited for about a good 2-4 minutes. The Manager came and sat down the customers who were there before us. As it was our turn, he showed us to our table and gave us the menus. Whoever was our server did not know he/she had a table, a few minutes passed by and we still have not seen a server. So we politely asked the Manager who was our server. So finally a server comes and takes our drink orders. While patiently waiting for our server to come back to take our orders for our food, it had seem like she had taken on too many tables and couldn't handle it AT ALL! Every time we asked for something she would always say, "Hold on one second."

I ordered the Ultimate Breakfast Skillet. It has: Diced Sausage, Red Potatoes, Mushrooms, Spinach, Red Grape Tomatoes and Eggs. It was not tasteful at all! The sausage was so burnt and crisped that I was unable to enjoy or taste the sausage and the eggs had no flavoring to it.

When the food runner arrived with our food, I asked her if she can bring me hot sauce and 4 minutes later I still had no hot sauce. So I kindly asked our server if she can bring me hot sauce and yet again I felt like I was being rushed as I was asking for the hot sauce. But the funny thing was, the table across from me asked the food runner for hot sauce as well and she had brought it out to him within a couple of seconds but yet I had asked her for the hot sauce and she did not bring it. Our server did not once ask us how was our food or anything!

Last but not least, the Manager and employee staff needs to take up on some customer service or restaurant 101 classes. Because the Manager did not even care that the simple fact a total of 4 customers walked out within 7-9 minutes of us being there! The 2 customers complained that they were waiting too long, how other customers who sat down after them had gotten their food, yet they have not placed their orders. The other two customers walked out because the booth was really dirty, the busboy did not clean it properly and they were unable to even sit down, so they just up and left. And where was this Manager? He was at the computer near the kitchen just standing there, watching them leave and not say a word to make these customer feel welcome.

This place is horrible and it takes forever for a server to come serve you! The girl at the cash register had asked if I wanted to leave a TIP. I told her NO and why don't she ask me how was my service first before asking for a tip! I feel as if you do your job or try to be as helpful as you can and make us consumer satisfied then yes you deserve a hell of a tip. But in this scenario it was by FAR THE WORST...

The food was warm and tasted good, the waitress was very friendly and helpful, she was definitely the saving grace for the restaurant! We went there last Sunday and were left aghast by the attitude the manager exhibited.

Went out to eat with a friend and although I know we're facing a labor shortage right now so we expected some higher than average waits/issues we did not expect the attitude of some staff. The manager on shift commented to a waitress that if a customer didn't want to leave/pay the waitress should "curse them out". My friend and I were left stunned and when the manager told us our wait time we decided to make a timer to ensure we would not be pushed back, forgotten, ignored, or otherwise told off because of her attitude.

Thankfully that was the only inconvenience for our meal, apart from that the staff was constantly complaining about horrible shifts (the staff was well within ear shot, they just didn't care if customers heard) and were over all just in a sour state and did not want to work there. Managers seem to be uncaring about their emplogees/service, should definitely at least present a better attitude to customers!

Again, our own waitress was phenomenal, she did not complain and would constantly be ready to serve us and a few other tables within her area, very kind and very professional, the real issue was the manager and her...

I have no reason to give my visit here anything more then 1 star. The 1 star is for the fact that our tables seemed well cleaned as well as the utensils used when brought to our table. Our service was not a good one nor was the food that was brought to our table. My country fried steak was what seemed raw in the center, my hash browns were soft and not crunchy, the eggs were not over easy and the white was all runny as well. The gravy that came with the steak was so watered down and drenched the entire plate, I couldn't avoid it. After multiple attempts to find my server I ended up just reaching out to a another server that was in the area and asked for my check. The original server never came back after the meals had been dropped off, never checked up on us or asked if we needed anything else. No refills on drinks or coffee, literally never saw him again. We waited for what felt like 1 hour to even get anyone to help us out again. I left with a bad taste in my mouth about they're lack of care or interest in their customers food, service or time. I get that there are tough times out there and that they had other tables to service as well as to go orders to process. But a customer is a customer and is seen all the way through their time with you, not just abandoned at the table once their first...