I want to love this place, but simply can't. The concept is great, but they fail to pull it off. I've been multiple times, and each time they had exactly one working pinball game. Likewise, the food is not good at all. On one occasion, their website indicated that children were currently allowed at all hours but they turned me away because I had my son with me. We had friends already inside who came out and indicated that they were literally the only people there. When we asked the young girl at the front desk if she could make an exception because they were dead and their website indicated all ages were currently welcome, she got angry with us. We had interrupted the conversation she was having on her cell phone and she just wanted us gone. She looked at us and annoyingly indicated "ummm....there's like a sign on the door". We explained that we understood, but that their only customers were getting ready to leave with us because we couldn't bring our son in. Again here response was, this time pointing and picking her phone back up, "ummmm....there's a sign...
Read moreWas staying at the Hilton across the street, love draft arcades and was excited to check it out. Went in and the staff was hanging out around the bar. Went and asked about playing games and the employee didn't know how much a game band cost, he had to ask another employee who just told us 8 for all you can play and they all went back to ignoring us. We were checking out games and my boyfriend put a quarter in for a employee we hadn't even seen to come out and scold us like children for putting a quarter in and demand we get wrist bands. I explained we were checking it out from out of town and had asked with little direction. She was rude and self involved and just said "so you want bands then?!" I kindly passed and we went on our way. Empty place with staff standing around. Why would I spend money there after getting treated like an...
Read moreFirst time ordering food there. And it'll be the last time we order there. I asked for no onions on my chicken sandwich and I got onions. Breaded mushrooms were way too soggy. Entire food was cold. And i asked for 2 extra sides of ranch sauce and not only did they not have lids on them but it spilled all over our boxes, which made all the foods soggy. And when i called to complain about the food, the manager didn't even want to speak to me. Needless to say, we were very disappointed in our to-go experience and very let down by the preparation and packaging of the food. We will not only never order there again, but we'll make sure no one orders from...
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