MilkShake Factory McMurray — Restaurant in Peters Township

I want to update my review, after communicating with Jesse Byrnes from the Milkshake Factory. I received a quick response from this review and I reached out to Jesse, by email as requested in the response. Thank you for using this as a training point, and making right by the customer.

Worst $7.00 I ever spent. I ordered a salted Caramel milkshake (which I've done numerous times at both, this location and Bridgeville, and they have always been good). I got a cup of salt and milk with a dollop of whip cream. There was no milkshake texture and no caramel. Even with the whip cream, it didn't reach the top of the cup. Definitely shouldn't...

Honestly have never ever had a better milkshake in my life. I go to this place 5 out of the 7 days of the week. A great variety and high quality products. The staff are so kind and always make me feel welcome. Shout out to the management staff who also provided a unique and happy experience. I also am a fan of their chocolate and bark, their shake and bark deal is unbelievably smart and amazing. $5 for bark with any shake! They might as well give them away for free!! If I could buy stock in this place I would. Keep up the great work Mcmuarry milkshake factory, as a resident of the area we are happy to have you!!!! live...

The 4 young girls working. There were so rude and unprofessional. this is my first and last time coming to this milkshake factory. I will literally travel to any other distance, even though this one's so closest to me. I've never been 2 milkshake factory before.. They got our orders wrong. And instead of fixing it with no problem, they gave us a hard time and were fighting with us back. They claimed that we ordered something from the "off menu". When again this was my first time here, nor did I know there was...