Cosmic Café and Ciderhouse — Restaurant in Philadelphia

When a customer comes to you and says that they haven't received thier order and that they came back for the third time into the line because your server doesn't believe that I have paid. You don't become defensive and say "do you want your money back" and say to your cashier "how much is the sandwich.. give it back to her"

I would like to give a benefit of doubt that youre not just a money making business because of the amazing cause you support and you just wanted to get through other customers instead of attending to me

For the owner/chef, Hope you get some time to breathe and think. 🙏🏼 Just if you have the time and attention now , i paid $17 today afternoon for a peach ginger juice, pound cake and kids grilled cheese sandwich and i didnt receive the grilled cheese sandwich for which you asked the lady at counter to return $10, while i was trying to show you my payment.

For the cash counter lady and the server - i hope you find your voices! You both knew i paid, i told my name a couple of times and you knew you gave the food to a wrong table. Also we live in a multi cultural environment, try to pronounce names correctly..

For the family who took my sandwich and didnt bother to tell back to the server that you got the wrong order, shame on you .. you keep a kids food for yourself that mean someone else's kids is having a missed or late lunch

For tourists like me, ill take it as a lesson not to visit new places which dont have more than one place to eat in the vicinity so my toddlers are not sitting and crying without a lunch and miss other activities around it. Also ask for a bill whenever i pay. And i will read the bad reviews of any establishment before going there.

And to the neighbor on my next table, either dont look at someone while they are discussing thier problems or get involved and try to help. What a miserable society we have become!

This may not be a terrible incident but it has affected me because of multiple people's behaviors

Ill leave my rant here..saying we all can do better and I'm trying real hard not to think that people are rude or selfish or discriminative

One star for your amazing juice and for your social work...

Friendly staff, but the food was not very good (especially for the price). Has the cosmic hoagie and the combo wrap; the chicken on both were so dry. The worst part of the experience was the flies (inside and outside). We thought they were maybe just hovering by a certain section, but we tried the different tables and they just followed us. Not sure if it would've been better upstairs, as there was some sort of event upstairs, so we were not allowed to eat up there.

They also have a water jug outside for people to fill up their own cups/bottles. Saw some jogger run up and just take a swig directly from the tap. Disgusting.

It's a shame because it's a nice location, with a good concept. The food quality just isn't great, and the flies are absolutely horrible.

*Wow, what a snide response. A) you can use good quality chicken, and still ruin it by overcooking it (hence, the dry chicken in both meals), B) you can try to control the flies that are inside your kitchen and dining areas (and probably control the outdoor insects to an extent, by choosing not to compost so close to the dining area). Great customer service with that...

The worst place ever. Die to the fact that i assualted this morning by their very own janitor. So as i was enjoying my breakfast and playing some games on my phone this rude pile of crap has come to me to demand that i move because im in the way of him blowing dirt around .. si i said no you can work around me so he says ok fine and points the blower at my face and is blowing dirt into my food and myself. Now this is not the only time he has come to me with rude comments. First time it was the bathroom. He said i was taking to long . I was only in there 5 mins. One time it was me charging my phone. Said i was to blame for the outlets being blown out. Im not going to stop here and this is just minor details about this janitor. Because i dont have the time to write more. I will go to great lengths until this man is arrested for assaulting me with his leaf blower or terminated. I should be able to enjoy my day peacefully. I expect to...