Dunkin' — Restaurant in Philadelphia

I ordered a decaf coffee about a month ago because I can't handle caffeine and they gave me regular. I complained and they gave me a dunkin gift card instead of a refund. Today, I go to order a decaf coffee and what do they do? Give me regular. Absolutely ridiculous and I've leaned my lesson to not go to dunkin anymore. I'd rather pay more for pret because at least they know how to follow simple instructions and not give me regular coffee when I clearly...

I was pleasantly surprised with my stop here on the way to catch my train. The line looked long, but it flew by; they had almost 20 people behind the counter cranking out orders. The staff was helpful and repeated my order back to me to confirm. And my annoyingly specific drink—iced decaf coffee, light on the ice, heavy on the oat milk—was ready in under 3 mins despite the rush. Tasted great,...

The person taking my order in a white shirt didn’t listen, didn’t look at me and screwed the order up. I generally tip very well and did not today. This is not how to start my day. Wawa will be my choice in the future! That’s him now laying with his feet on the counter of another business. As a consultant to the CEO I will share...