So, my friend and I decided to swing by Jamba Juice after our gym session to fuel up with some smoothies. Weâve been loyal fans of the place for a while, but today⊠well, letâs just say the smoothie gods were not smiling upon us.
As we stood there, scanning the menu for the umpteenth time (because who really remembers whatâs on the menu after the gym?), the lady behind the counter was clearly having a âmomentâ with the cash drawer. And when I say âmoment,â I mean a full-on verbal adventure that sounded like it belonged in an R-rated version of Pirates of the Caribbean. I havenât heard words like that since my last encounter with a crew of sailors. I kept glancing at my friend, wondering if this was some sort of live-action swear-word performance art.
But we stuck it outâbecause, hey, we were committed to those smoothiesâand after about 3-4 minutes of colorful language (which, Iâll admit, did provide some entertainment), the lovely Aubrey swooped in to take our order and save the day. The drawer situation was eventually sorted, and we were able to pay, get our drinks, and flee the scene, not unlike a couple of shipwrecked sailors who just dodged a cannonball.
In the end, the smoothies were goodâclassic Jamba Juice qualityâbut the customer service? Well, letâs just say it could use a little⊠polish. But hey, sometimes you get more than you bargain for when you pop in for a smoothie. And today, I guess I got a little...
   Read moreI visited this Jumba Juice for the first time today!! and had a very uncomfortable service...I ordered a smoothie bowl during happy hour the young lady at the register took my order and looked at one of her co-workers (Niko), basically he gesture her to charge me full price during happy hour. The young lady told me the price is 8.00 and some change.... .My response was oh really.....????well it's happy hour and you have a sign out that is advertising your happy hour- hours.so why can't I get the happy hour price...Niko states oh you have to request happy hour when you order...now keep in mind I go to Jumba Juice often on my side of town and has never ever been told to request happy hour when ordering to get the price. So right after he said that a Caucasian couple came in and placed an order.. didn't say one word about happy hour- order and received the happy hour price. All I could do was shake my head!!!.oh if you don't know I am African American proudly to say. I deeply feel I was given regularly price due to my color of skin!! Why else would that happen? I Will be addressing this with corporate!!!!!! I work in the vicinity I will never refer any of my guest to...
   Read moreRude ass employeeâs. I have been doing busy with this location: 3110 N Central Ave Ste 100, Phoenix, AZ 85012. .... for over a year, and I have had several incidents. Well this just took the cake. I work right around the corner form the location, so on Sat 05/20/2017 I was on my 10 minute break. I placed an on-line order for a: âApples âN Charge: at 11:17am, I waited about 05 minutes, then walked over (the on-line receipt) ..I walked over to the store about 11:20, and well their was a line out the door, and the employeeâs were stressed, and over whelmed and my order wasnât even made, not even pulled. When I asked about the employees looked confused. I told them I would back in 30 minutes or less (Iâm in here all the time)..I went back about 12 Noon, and some rude Millennial (male) employee stated: âWe made it, but we didnât think you would be back, so we threw it outâ. I asked for the manager and was told one was not available. Iâm done with Jamba. Not again! This is the 3rd bad experience I have had with this location., and Iâm threw with Jamba Juice. Screwy store: (Park Central Mall) 3110 N Central Ave Ste 100,...
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