The Green Woodpecker — Restaurant in Phoenix

This used to be my favorite spot until recently. I refer people there like crazy, meet friends there multiple times in a week until a few weeks ago. The accuracy of the orders went away, their burrito portion shrunk in half but the price remained the same. The woman cooking the food was so kind and friendly. Now every time I go in I'm met with poor attitudes. It's not uncommon to wait 30+ minutes for one burrito to be made. The chips are constantly burnt now. Last night I ordered three burritos and chips, I waited OVER AN HOUR for my food only to get home and realize literally nothing that I paid for was in my bag. I went back 10 minutes before closing and Sarah (the employee with the poorest attitude and customer service skills) immediately says that she will refund my order. No apology, no offer to make it right, it was 9pm and every decent restaurant is closed. I don't want a refund I want what I paid and waited for. She then informs me that "this isnt my fault, you ordered with someone else and she rang it up wrong". My order was not entered wrong and the amount I paid did not match the items that Sarah gave me. I DONT CARE WHO IS AT FAULT- I WANT WHAT I ORDERED AND PAID FOR. Sarah is completely useless for her position. I will never return and will spend the rest of my life telling people to avoid this place...

A burrito so bold, so richly divine, Grilled to perfection with flavor that shines. Wrapped in a char with a savory kiss, Each bite delivered pure edible bliss.

Inside it danced, a warm, spicy song, With meat and with cheese where nothing went wrong. Potatoes and beans in a saucy delight, My taste buds were singing deep into the night.

Then came the IPA, golden and bright, With hops that sparkled like stars in the night. It cut through the richness with citrusy grace, A match made in heaven, a true sweet embrace.

The bar had a vibe that was chill through and through, With a midtown calm and a cool local crew. A giant wood table, wide as a stream, Perfect for parties or big dinner dreams.

So here’s to the feast, the drink, and the place, Five shining stars in this flavorful space. If burritos were royalty, this one’s the king. I’d write this review again...

I really wanted to like this place. The food was really good (and a solid price point), and they had a solid beer selection. The location and ambience are great too, someone definitely took some time to set this place up right.

Unfortunately, the service was among the worst I’ve received in recent memory, and it took over an hour to receive 2 tacos and a burrito. I’m not sure if I have a doppelgänger, but I was getting the cold shoulder from the bartender immediately when I walked in. I also had to go up and ask for the chips everyone else had brought to their table. I know mistakes happen, but this was pretty egregious, and it was my first time here. Honestly a pretty confusing...