Pita Jungle — Restaurant in Phoenix

I’ve been coming to this Pita Jungle for a number of years with my family. I frequent many of your locations and although this location is closest to me, I find myself driving out of my way to go to other locations as the food is not consistent. I order the same thing each time and the portion sizes vary, how the food is cooked changes, and the overall taste. Any of the other pita jungle locations each time the food is the same. I recently stopped in and I ordered sautéed veggies, but I received steam veggies. I pointed this out to the waiter and a few minutes later he brought the veggies back and they looked the exact same. There was no oil on any of the veggies, and I specifically ordered those sautéed cause I needed the added fat for my meal. Two days prior, I ordered the same meal from the Ahwatukee location and the chicken portions for the two sides were dramatically larger and the garlic new potatoes were crispy on the outside but moist in the center as they have been every single time that I order them at other locations. The downtown Phoenix location is the least busy location and I have to wonder why. I hope their management takes this as constructive criticism and tries to apply some standards for consistency. I’m a big fan of pita jungle and I would love to support...

We went in for dinner on a Tuesday night and it wasn't crowded at all. Our hostess was super sweet and polite. They have a huge establishment with lots of open space and comfortable seating. The space doesn't feel congested at all.

The menu is extensive and they have a lot of options. We ordered their spicy chicken roll and the tzatziki dip. The dip was refreshing and delicious. It was served with a pita bread. The bread was good too. The problem was with the chicken roll. It wasn't really spicy, and the stuffing had a strong turmeric flavor. The roll has rice in it, which is mixed with a lentil soup (Daal). Since pita bread is soft and gets soggy very quickly, the starts to fall apart and eating it becomes increasingly difficult. Taste wise too we were disappointed with the roll as the Daal flavour was too overpowering.

We think we were disappointed since we had high expectations considering its strong ratings. Perhaps we'd be better off trying something else next time.

It is worth mentioning that the service is top notch. Our hostess was considerate enough to give us a discount on the bill when we told her our review of the food. We appreciate that our feedback was handled appropriately by the management. It makes us want to visit the...

Went into pita jungle on 9/3/22 for a late lunch.. and now I’m feeling super sick.. might even be food poisoning. I couldn’t finish all of my food because mid way through I noticed that the chicken was very red and pink and another piece had a vein with uncooked parts running through it. I tried my best to be peaceful and not cause a scene because there were others dinning around me but the manager took my kindness for weakness. I truly expected more to be done about this other than a slight discount (manager was tan skinned with glasses and tattoos, male)… is that all that he was willing to do after allowing a patron to eat raw chicken? He condescendingly said “you’ll be ok” and “it’s JUST a little pink spot and vein” …sir that was bright pink and red.. please do not be patronizing to your customers..it shows poor customer service and management skills in my opinion and a lack of actual care for customer health and safety. I calmly paid for the food and left because I’m not one to make someone realize how absurd something is in public or cause a scene…… its just a shame because now I feel physically ill…If I end up having food poisoning over this, please trust and believe that this is absolutely not the last that you’ll...