Downtown Phoenix Hotel — Hotel in Phoenix

BEWARE!!!!! SAVE YOUR MONEY!!!!!!!!

THE ROOMS SMELL LIKE SEWAGE, MOLD AND FRESH PAINT. This whole place is filthy inside and out. We went to let the hotel manager know that the room smelled liked sewage and paint and mold. He got mad and started to roll his eyes and yell at us! We then asked for our money back and he got aggressive. There are exposed electrical wires every where. This hotel uses Expedia and other brokers to sell their dirty hotel. They use these nice pictures but it does not reflect the place. When we tried to cancel the manager got mad and said go ahead and cancel yoi won't get your money back. He said I've here 6 years and can do whatever I want so I won't give you your money back. As soon as you walk in the lobby it smells rancid like sewage. The manager has hisfamily with children living inside the check in lobby. We ended up driving back home at night because this place was not sanitary or safe for our health. The manager made threats to us when I told him that this place has alot of health code and construction violations that should make it unhabitable for humans. This place is filthy and the manager will not refund you the money even of you show him proof of the stench, mold and exposed electrical wires. The owner loves in another state and does not follow up on the place. SAVE YOUR MONEY$$$$$$$ I tried to be friendly with the manager but he became aggressive thinking things are handled here the same way it's handled in India. No sir , I will not get i to a verbal conflict with you nor would I stoop...

THIS WAS AND IS BY FAR THE BEST GIRL WE HAVE STAYED IN. GREAT HOMEMADE 👌 BREAKFAST THAT THE OWNER/MANAGERS VERY KIND WIFE MAKES FOR ALL OF THE GUESTS ON A DAILY BASIS!!

THE OWNER IS ALSO EXTREMELY HELPFUL AND KIND . HE KNOWS OF OUR RECENT LOSS OF OUR HOME AND HAS MADE US FEEL COMPLETELY AT HOME ABSOLUTELY WONDERFUL AND AMAZING. NI OTHER HOTEL HAS EVER BEEN THIS KIND AND HELPFUL TO US. THE OWNER AND HIS WIFE ARE VERY VERY KIND THEY ARE TRULY A ONE OF A KIND.

NEVER EXPECTED SO MUCH HELP WITH OUR SITUATION WITH OUR HOME AND OTHER PERSONAL THINGS GOING ON BUT THEY HAVE DEFINITELY GONE WAY ABOVE AND BEYOND WHAT THEY NEEDED TO!!!!!!!

I WILL ALWAYS STAY HERE WHEN NEEDED. MY WIFE AND I WOULD HIGHLY RECOMMEND THIS HOTEL ESTABLISHMENT FOR ANYONE TO STAY IN FOR ANY LENGTH OF TIME WHETHER IT'S ONE NIGHT OR A COUPLE MONTHS THE OWNER AND HIS WIFE ARE ABSOLUTELY AWESOME AND EXTREMELY HELPFUL AS I STATED ABOVE AGAIN THEY HAVE GONE WAY ABOVE AND BEYOND WHAT WAS EXPECTED AND WHAT THEY WOULD NEED TO DO! THANK YOU VERY VERY MUCH VIC AND PLEASE TELL YOUR WIFE WE ARE GREATLY APPRECIATIVE OF EVERYTHING YOU GUYS HAVE DONE THANK YOU REGARDS JESSE AND...

OMG! Even though I was looking for a Jetted tub and no longer had then due to being newly renovated, they were so awesome!! Held my room until I got there even though they dont normally do that!! Vic I think was his name, and I'm assuming his wife, I don't remember her name, sorry.. were so nice, that even canceling my original reservation, and it was the last room they had, allowed me to keep it after all. Take the last 2 parking spots in the smallest parking lot I've ever seen. Even though they had ample more on the other side odd the building. Their little girl was the cutest I've ever seen!! And full of smiles. It was a little late, but hey, working parents gotta do what they can! The room was just as the website described, and very nice. Clean, smelled great, towels were soft and the bed was even softer. Oh and did I mention they offered free breakfast!! Club right outside or room and bumpin' the tunes all night, room was still quiet and dark when I woke up. I can't Express how great of service they gave me!! Plan on going back again!! Thanks for...