I didn't have a chance to experience this restaurant husband purchased gift certificates for this establishment but due to him becoming ill and the pandemic they now have new owners and they won't except the gift certificate. Speaks values maybe it's best for me. This restaurant will never be one I will visit if it was the only Italian restaurant in Florida. Thanks to the new owner. It's not about free food, I didn't realize it was new owners the young lady answering the phone replied let her ask she came back and said they have new owners my guess that would be you. I wish your business much success. I won't be participating in making that happen, I rather spend my money elsewhere not at your establishment. Your response can ruin your on business. Good luck and have a blessed life. The gift certificates had no expiration date on them by the way I shredded them because I will never set foot in your restaurant. And I won't spend one of my hard working dollars to visit your restaurant you could of gain a customer but instead you lost one doesn't matter to you. I read some of the reviews you lost others customers maybe you need to focus on better food and customer service. Good luck hope food and service is better than the owner response. I will never forget how rude the owner is at this restaurant. Most of the new reviews are hidden but keep reading and the truth will be revealed. Hope all is well and if you feel the need to apologize maybe I will edit or take down my post. Yes, Maybe. How you spoke to me on the phone will stay with me forever. I never wanted anything for free was just asking a question. I didn't know the business was sold my husband live Italian food thanks too you we never got to visit, he purchased the gift certificate and yes COVID came he was ill. Finally he got better called and encountered the new owner. I hope you changed but reading some of the reviews you don't care about running your business...
Read moreExtremely disappointed tonight after having a really good dining experience our previous dinner @ Campanella’s. Tonight we ordered 18 naked wings because my son makes his own Buffalo Sauce, a large Greek Salad and a side of Garlic Bread. The wings were extremely disappointing they were so heavily breaded and no bigger than my thumb that you barely could taste any chicken and when you could taste the chicken it was extremely mealy. It actually tasted as if the chicken disintegrated in your mouth a horrific taste and they were $23. The Greek Salad $11.50 description clearly says Romaine Lettuce and when I got home it was shredded Iceberg Lettuce and was terrible with very little taste. The Garlic Bread $2.50 was just bland and tasted just flavorless. $42 with tip. I let the Restaurant know our dissatisfaction and asked for the house salad $8.50, side of meatballs $5.75 and a piece of Tiramisu $6 to replace and for me to drive back a second time. They said they would have to charge me for the Meatballs and Tiramisu. They would give me the House Salad for free mind you it is $8.50 and we paid $11.50 for the Greek Salad with Iceberg Lettuce. I have been in the food business for 45 years including being a Food & Beverage Manager at the Hyatt Regency Grand Cypress a 5star 4 diamond Resort in the early 90’s. I sincerely feel this was horrible customer service and totally unacceptable to only replace just a salad that is $3 less than what I paid for not to mention my wife couldn’t eat any of her meal that which I let the Restaurant know. She was so upset that she deleted her great review she gave them on our previous...
Read moreDecor is attractive but its a terribly cramped space with unattractive menus, but that's not at all why it earns 1 star.
The servers were kind enough, but the food was awful. The garlic knots we soaking in a thick pool of oil and each individual knot was covered in the equivalent of 2 cloves of minced garlic. The cheese sticks are the cheap frozen ones you can buy at the dollar store. The Alfredo tastes only of steamed milk. The salad dressing is flavorless with the exception of a mild sour flavor. I personally ordered the Veal Victor. The veal was very tough and tasted old and freezer-burnt. The prosciutto was thick and dry and tasted low-quality, its hard to describe but it was the worst prosciutto I can recall eating. The shrimp were even tougher than the veal and were definitely not fresh, and on top of that still had the tails left on them, so I had to go finger-fooding into my pasta. I also tried some red pasta with sausage and peppers, which was the most flavorful dish at the table, tasting only of fennel seeds and acidic red sauce.
I imagine that the majority of locals being seniors is the reason this bland-tasting food has such good reviews. It was a serious let-down. The staff were friendly and the portions were generous but I would absolutely NOT recommend Campanellas.
I forgot to mention that all six of us at the table discussed sending all of our dishes back, but we didn't want to be rude. Ps- our server was Ashley, and none of our issues were her fault....
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