Wallace's Whiskey Room & Kitchen — Restaurant in Pittsburgh

Went on Saturday and had a great time. They regularly have really good live music, and I really appreciate that. We ordered fries, shrimp tacos, spinach, a Caesar salad, charcuterie board and old fashioneds.

The shrimp tacos were delicious. Would definitely order again. The spinach was really good, garlicky, buttery, yummy. The Old Fashioned was good, much better when we ordered without soda. A downside is that the bar ran out of glassware, so subsequent rounds came out in plastic cups. The Caesar salad was ok, a bit heavy on the dressing, and really heavy on the plain croutons. The fries were over cooked and not good. The charcuterie board was a huge disappointment, dropping the review an entire star... there were 2 meats, one of which was delicious (maybe a chorizo or pepperoni variant), the other was acceptable (like a salami)... the chorizo looked like it had been sliced with a butter knife. There was a pile of sweet cranberries, a pile of old blueberries, and a pretty good strawberry. Finally, the cheese. There was a pile of yellow and a pile of pepper jack cubes. Straight from a bag. At $18 I expect something that is delicious and well curated, rather than (what looked like) leftovers from the hotel’s free...

Ordered a burger was brought a Turkey Ruben, waited for the server to return as others in my party ate. After 20 minutes passed, I decided to eat it. After I finished 2/3 of the meal our server (Danny) returned. I asked him if her remembered that I ordered a burger. He said yes and assured me that he would get me the burger. He then returned and stated that my burger was almost finished and that his manager wanted to make sure I wanted it. I reassured him that I wanted it. He then brought me the burger and the check. After looking at the check I noticed that I was charged for both the Ruben and the burger.after complaining he removed the Burger (which I returned without taking a bite). After leaving upset, I noticed that the manager never took the time to meet us, check on us or even approach us. I then went to the bar and asked for the name of the manager (Justine). The men at the bar were nice and understanding but it i did not desire another drink, there for I left and went to another establishment. I live in the area, this was my first time eating here and...

I hate giving bad reviews, but I'm afraid I have to this time. The food was good (not great, but good), the drinks were good too (although really, I expected more exotic whiskeys), But our service was terrible.

It felt like our waiter just wasn't cut out to be a waiter. He asked us if we'd like a second drink, and we said yes can we please see the menu. The menu appeared a minute later, and the waiter didn't appear again until it was time for our check, 15 minutes later. He checked in with us once, but we really didn't see him at all. so if we wanted something extra, or additional, flapping our arms was the only option, and even that didn't work.

The live piano music was really good, it wasn't too loud, and it was varied. The ambiance was pleasant, but I'm afraid our server just wasn't up to the task. And we're not really picky diners, we just would rather that the waiter was able to handle his small number of tables. It wasn't even...