Webby's Grub & Pub — Restaurant in Plantation

So I’m honestly not sure where to start. I went with a party of 7 because the reviews online were great. But the place is extremely dirty. Very dimly lit. The dining room had flies all over. The food came out extremely burnt. The toast was basically a giant crouton. The eggs came out with a single slice of unmelted cheese. There was a dog walking back and forth between the dining room and the kitchen. The lady helping us pet the dog, then went about handling our plates with food without washing her hands in between. The restroom is beside the kitchen and you can clearly see how dirty the kitchen is. There’s absolutely no effort put into the business or the food. My biggest most concerning thing is that the water smells bad. In my party was a 6 year old, and the 6 year old made a comment that the water smells. We decided to check and it indeed smells like mold or dirty. Water should not be giving an odor. It’s very concerning. I would check the ice machine to make sure they’re clean. Someone in my party asked for hot sauce, and another kid helping us handed us an empty bottle. When the guest I was with said it’s empty. The kid was like, oh it’s empty? How could he not notice it’s empty? He Handed us another empty bottle replacing the first one and said “use it sparingly”. The whole experience was pretty bad. I wish I took pictures of the rest of the food. I didn’t take pictures till after the fact. But I’ll attach a photo of the empty hot sauce bottle that was handed to us. Then the flavor of the food itself was terrible, no one finished their plates. We simply couldn’t. We didn’t even want to take it to go. The customer service from the lady though was great. The whole establishment looks like a health department nightmare. I wouldn’t be surprise if they average 20+...

This place needs to shut down. Flys around the restaurant. A pregnant dog walking around, fur flying all over the food. The staff TOUCHING the dog and then the food with their hands. Don’t get me wrong. I love dogs. But how is it that the water smells like wet dog? Whoever this owner is unprofessional to be responding to these customers comments with the attitude they have. They don’t like to admit they are wrong and don’t want to grow as an establishment by taking in their customers concerns. The staff was kind and should not be judged by their poor leadership. I hope the staff realizes their potential and leave this place to better themselves. The owner claims they pass all inspections but have 35 violations last year alone, two inspections back to back including a broken fridge and not storing food properly to procedure. Meaning your beef might have chicken blood mixed in, if you’re sick. It’s this place. They clearly can’t learn from their mistakes and admit when they are wrong. Edit: Apparently they don’t give the dog a bath because they don’t know how wet dog smells. Making that pregnant dog even more of a health concern. Yes you’re right. As someone that works in restaurants myself, I “personally” know we can’t satisfy everyone. However we must do our part to improve on each visit. If you realize your mistake, even if it was one time, that is one time too many. Food is very “personal” since you’re feeding people and contributing to their health. As food handlers we have a responsibility to maintain cleanliness, follow food safety to code, and above all always show professionalism to...

Edit! I was going to rate Webby's 2 stars because I was so very disappointed the last time I went for breakfast, but they are so nice and friendly, the food is great and their quick reply to my review reinforced my opinion of the owners and staff. They are nice people who genuinely care! I will go and try their stronger coffee and I'm sure I'll be very happy with bacon!! But, if they somehow procure the fat link sausage, well.... even better! Here's my original review:

I originally found them via Groupon and was very happy to have found a place that served fat, casing covered breakfast sausage links that were similar to the ones I used to eat in NY (at least 25 years ago) The last time I went for breakfast they had the shrivily, wrinkly, thin, non-casing, not-great-tasting links and I was sooooo disappointed. That was the reason I went there for breakfast, and since that changed I will not be going back. (Edited! I will!) If it was a cost cutting move, in my opinion it backfired in that they lost me and my husband, and grown daughters and their families as customers. If they bring back the delicious, smooth casing breakfast sausage (like the kind Sysco has) I know we'd all definitely go back. And just FYI, this is another place I didn't get coffee at, because it's too weak.

Again, they responded quickly, which is awesome, and pointed out that they now have strong ☕, so yes, I'm...