Red Olive Restaurant - Plymouth 5 Mile — Restaurant in Plymouth Charter Township

I gave Red Olive Restaurant in Plymouth on 5 mile another try. To say I was totally insulted and speechless is an understatement. Prior to today, I had visited this establishment twice, ordered the Farmers Omelet, and the hash browns and ham were burned.

Today, I ordered carry out; asked the order taker to ask cooking staff to not over cook (burn) the hash browns and ham; make it "light" in color.

My order came back with the hash-browns 'burned' both as a side order and in the omelet. I asked the server 'Jen' to redo the order. She was clearly unhappy.

She returned 10 minutes with the new order -- telling me "if this omelet is not right, we'll give you a refund. We can't keep remaking your food. I did not have a chance to check the order.

I replied "the hashbrowns were burned". - she replied "the grill is very hot; we have cook the ham;

I said, wait... your saying you cannot make the order right, not burned, and if I don't like it, get a refund and go elsewhere.

I am not new in the kitchen; nor working in restaurants in my younger years. I worked at some of the top premium restaurants (sadly gone) Steak & Ale; Bill Knapps, Golden Mushroom (5 star restaurant) and of course, Pizza Hut.

So, what this server Jen was telling me... if I don't like my food burned, I should take the refund because customer service is not their thing.

And my recommendation here is 1: get a different cook; 2. move the food to the lesser hot portion of the grill; 3. get out of the restaurant business.

And, the food was made right on the 2nd try. But why go through all this drama? They lost my business. I'll eat at home... I know burned when I...

Ate at this location after eating here before and being quite pleased but not this time. First ordered a Chopped Steak dinner with a salad, rice and vegetable. It was delivered first without the rice and the vegetable, then the waiter brought the rice but said they had a shortage of green beans so I was not going to get a vegetable. This is not an acceptable way to handle this situation! We next looked into the kitchen and NONE of the cooking staff were wearing masks. When we asked about this we were told that it was TOO HOT! In previous visits to the resteraunt the owner visited our table and seemed like a nice person but he was not there tonight. Based on this experience we will NOT be going back to this...

I had the Reuben sandwich. There was a little too much sauerkraut and not quite enough beef, almost as though the sauerkraut was filler. The beef was more dry than I've seen elsewhere and the cuts were thinner, causing pieces of beef to fall out of the sandwich more often. The Thousand Island wasn't too sweet and had a great flavor and consistency- it was impossible to accidentally use too much for a bite. After tax it came out to about $7.50, it did not come with fries. Considering that it cost about what others sell their "average" quality Reubens for, I can't dock it for price. All things considered, it was an average sandwich at an average price. Nothing extraordinary.

Nathan...