Auntie Anne's — Restaurant in Pohatcong Township

This place is awful! Very very bad customer service!!! When given a cold pretzel we simply and kindly asked for a fresh one and we were told no. So we asked for a refund. After being very rude the one employee finally gave a refund. When asked to speak with the manager they barely responded But eventually stated that the manager was not that there. So I asked for the name of the employee who was being very very rude and she refused to give me her name.

I am greatly disappointed and I can't believe that customer service is so poor!

Are these employees even trained on how to communicate,take orders, and respond...

I was very sad one day, endlessly prowling the Walmart aisles, looking for something to to alleviate my aching heart. Then I discovered the Auntie Anne’s, nestled in the corner of the Walmart. At first I was afraid that the workers would sense the weight of my sins and refuse service, but to my suprise they still served me with a smile!!! The sweet taste of cinnamon nuggets cleansed me of my sins and initiated a spiritual reawakening. It has been 6 months since my last visit due to the fact that I’m on a long journey through the Himalayas, but I often think about the life saving pretzels I once...

I buy these pretzels all the malls. The one in Phillipsburg -WalMart a few weeks ago gave me a "hard" pretzel and insisted that this is the way they are supposed to be cooked. All of the other Aunite Anne's were cooking them wrong. The girl was horrible, and wanted to argue. I left and went to Pretzel Time. What a difference. Lately your store in the WalMart hasn't been very busy - stale pretzels. At that price they should be...